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"We enjoyed out short stay at the Freehand in Chicago. We were originally placed in a room on the 17th floor. However, the air conditioning wasn't working so they quickly moved us to another quad room on the 4th floor. The space worked great for my family of 4 adults. We also enjoyed talking with Selma at the bar while watching World Cup games."

"Great place in a great location. Restaurant and breakfast buffet were excellent."

"The property smellles and there was no service at the bar and restaurant"

"Good choice if you are in chicago downtown"

"El staff fue muy amable, particularmente Pedro. El hotel tiene una buena localización y vista."

"Wonderful hotel in a great location. Staff was so friendly. Our room was so spacious, with everything we needed."

"Great trip everyone was so nice"

"great location. Good service"

"Me encantó este lugar y su ubicación"

"This hotel is a steal- wasn’t sure what to expect bc the price was such a good deal but we Loved it. Amazing location, great restaurant on site, our whole family all slept well in the room. 2 beds plus a pullout. Such comfortable and luxury bedding too. Would def come back and highly recommend. Staff was super friendly and kind too!"

"Staff was very friendly and helpful. Room was clean. Free coffee and fruit in the AM."

"Wonderful and helpful staff"

"Amazing Location"

"nos hicieron esperar dos horas para hacer el check in porque no estaba lista la habitación"

"Beautiful, clean room, beds were smaller than expected though"

"This is a great hotel staff was amazing"

"The hotel was cute, aesthetic and wonderful smelling (hello Hotel Lobby scent) and the front desk staff were all exceptionally kind and helpful. The king room we had was a tad small, but as expected given the location. Do note that the bathroom door is only a sliding ‘barn door’ style and does not entirely enclose it. The location was excellent, close to Millennium Park, the River, and right on the Miracle Mile. We personally had a good view, but did see that some of the other rooms looked...

"This hotel is located in the heart of downtown Chicago. The river walk is directly across the street. If you don’t mind a 15 minute walk, you can also walk to Navy Pier. This hotel is also steps away from Hello Kitty Cafe, Michigan Ave, and plenty of restaurants and stores. If you’re u want to go to grab a cup of coffee at the World’s largest Starbucks, stay here because it’s a short walk to pretty much everything. The train station is about a 10 minute walk and Spot Hero is the best option if...

"The staff was very nice There is no parking on site. You have to find a garage and it is still horrible before checkout. We had an hour left was in our room getting ready and the housekeeping just walked in no knocking no acknowledging herself or nothing just came straight in the room."

"I’m giving this place one star only because the location is excellent. Otherwise, I would not recommend staying here. First, our room was supposed to be non-smoking, but it smelled strongly of cigarette smoke. Second, the water pressure in the bathroom was terrible—the water was barely coming out, almost drop by drop. Finally, although the room was advertised as having a queen bed, it was squeezed between three walls with no space on one side. If the person sleeping against the wall needed to...