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"We enjoyed out short stay at the Freehand in Chicago. We were originally placed in a room on the 17th floor. However, the air conditioning wasn't working so they quickly moved us to another quad room on the 4th floor. The space worked great for my family of 4 adults. We also enjoyed talking with Selma at the bar while watching World Cup games."

"Surprise fees upfront when you book with third party sites like, Expedia. Expect to cough up a few hundred dollars before you even get to the elevator. Other than that it’s a gorgeous hotel with incredible surrounding areas. Not too far from the beach as well. The breakfast buffet was also pleasant."

"Older hotel, but nice"

"Good choice if you are in chicago downtown"

"Staff were great. There were issues with the elevator, they did well communicating and creating an efficient work around system."

"Ok"

"There was not any microwave for reheating the food neither in the room nor in the restaurant."

"every one was really nice and helpful especially jerry the front desk guy. some of the rooms could have been cleaned a little better but this is a older hotel so i’m not really complaining i would stay here again"

"Restaurant for breakfast was excellent. Staff was friendly and helpful. Room was spacious and clean, with bar sink and mini-fridge. Would stay again."

"The good: Staff was great Location Comfortable bed The bad: Extra daily charge that you are told about as you check in. I'm sure it's in the fine print but I saw nothing special that extra cost (6 nights it added up) got the guests and I think that's a real insult when we already paying a lot of $$. Water pressure and heat of water terrible. TV didn't work very well Not much in room - small, no fridge, no microwave I'd stay again in a pinch but will avoid - especially because of the...

"Easy check in, big spacious room, hallways smelled nice. Great pool space"

"The check in process was very smooth and the hotel is a perfect distance if you have a long layover and want to eat and bathe before your connection. We stayed the night for this very reason and it all went over smoothly. Very glad we stayed here as it was a peaceful nights sleep and a good meal at the on-site restaurant before finishing our journey home."

"On point"

"Located in a great spot. You can eat in or near by plenty of restaurants nearby. Staff very accommodating. Room very clean and comfortable. Cleaning staff was great and accommodating as well. First time there already recommend to friends and colleagues."

"The front desk and especially the valet staff was helpful and friendly"

"It's not gonna knock your socks off or anything, but it's a perfectly fine hotel for the money. The location is convenient. The bed is comfy. It has robes and a decent coffeemaker. All perfectly fine. Oh, and they'll give you bottled water as often as you ask. So that's a nice touch."

"Nice Hotel!"

"Room was clean, acces"

"I’m giving this place one star only because the location is excellent. Otherwise, I would not recommend staying here. First, our room was supposed to be non-smoking, but it smelled strongly of cigarette smoke. Second, the water pressure in the bathroom was terrible—the water was barely coming out, almost drop by drop. Finally, although the room was advertised as having a queen bed, it was squeezed between three walls with no space on one side. If the person sleeping against the wall needed to...