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"Great location and nice hotel, very helpful and friendly staff."

"This was probably the worst place I’ve ever stayed at in my entire life. Unsanitary. Not cared for by staff. I was neglected and was given a room with black mold present in the bedsheets and nothing was done when I reported the concern. I was just told I would receive new bedsheets but they never came. I left immediately (in the middle of the night) because no manager was on site to allot a room transfer or support with the situation. I reported the concern to Expedia regarding compensation or a...

"I will surely stay again! I love the location , the beds and everything clean"

"There were bugs and what looked like mold in the bathroom. I don’t think the window sealed properly and it was also the least sound proof place I’ve ever stayed. I wouldn’t stay there again."

"Amazing place to stay. Rooms were very well maintained, staff was friendly, and room was always cleaned on time. Didn't get a chance to get breakfast, but I did eat dinner at Stentons, and I can say it was lovely. Hotel is within walking distance to everything you could possibly dream of. I highly recommend staying here. I will definitely be back to stay. 5 stars all around."

"Arrived to a confusion about the room and pricing through Expedia. Staff was helpful and took care of it! Got the pricing we were promised and had a great stay! Me and my fiance had a great time!"

"Need better AC units"

"The Riu Plaza is more of a 2-3 star hotel staying there this week. Here are the reasons I experienced. Bed linen and towels dirty for 2 days having to be changed by cleaning staff. One bathroom sink stopped up. We visited the restaurant on the roof which had a nice ambiance but the service was extremely slow with the spicy wings I ate that did not agree with my stomach. Unfortunately there is no business center on the premises. The self-parking garage the hotel recommended is very scary. ...

"Very nice, staff was wonderful. Pool and game area was great. Had a wonderful time!!!"

"Excellent Stay. Staff were wonderful and welcoming."

"Room was cold and we could not find a way to turn up the temperature."

"Felicia at reception was so kind and made our stay special for my birthday! Lovely staff! I will be staying here again :)"

"The Omni"

"This place was central to all the places we planned to visit. You need to go through at least 2 elevators to get up to your room - 3 if you park in the ramp. The 1st set of elevators bring you from the street level to the lobby. Then there’s another set of elevators that take you up to the rooms (these were fast, but when it’s busy, it stops on EVERY floor) Room was clean and comfortable (a faint bleach smell greeted us every time we returned to our room). We visited on a very busy weekend...