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"Beautiful area, a few blocks to the lake and very centrally located. Just like a woman with all the aesthetic beautifications to hide ugly insides. The actual hotel room was the heart of the ugly soul- old and cramped rooms with double beds not queens, dirty and stained towels- flat dirty paint with dirt and fingerprints and stains. Lobby was lovely, front desk and valet helpful as well as breakfast staff. Bartender- she shouldn't be in customer service."

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"Very poor water pressure in our room, and hard to flush the toilet. Pillows very tall."

"Purchasing the early check-in, drink/dinner/breakfast vouchers was so worth it!! Enjoyed everthing the hotel had to offer, great location and the staff was extremely friendly and helpful."

"excelente hotel, la atencion al cliente inmejorable, el cuarto muy limpio y grande, la ubicacion en el centro del downtown, el bar restaurante tiene un servicio muy eficiente, y lo mejor es que a las 6.00 am ya empiezan a brindarte servicio, en fin lo volveria a elegir de visitar chicago."

"Parking was $70 per night. Absolute joke. Staff was not helpful. It took 30 minutes to check in. The room was tiny. No window and no access to the balcony. The building was dirty and the so was the bathroom. I was also charged $100 for the deposit and have not received a refund 4 days later. I would not recommend this hotel."

"Everything was good"

"It was a great location. Not all rooms have fridge or microwave so be aware of that."

"One of the best hotel I’ve ever stayed in!!"

"Great time"

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"Mayor cuidado en limpieza y Mobiliario del hotel"

"Everything was perfect! Staff was great and rooms were clean"

"I love the property was clean and centrally located. The staff was very nice and knowledgeable of the city/ I would most definitely recommend and stay there again."