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"No toilet paper. Stained curtains. But bed was ok."

"Thank you"

"Hotel was clean, staff friendly. Old hotel that is being improved. Our room was small but otherwise good for our purposes. Good spot that launch our adventure!"

"Super Lage des Zimmers mit Blick auf den Fluss; grosses, kostenpflichtiges Snackangebot im Zimmer. Gute Kaffemaschine im Zimmer."

"Well its a cool location but its really run down. The room was dirty, the bathroom had hair all over, like all over. The room was run down…as in doors didnt close and the main door didnt lock. The trim was falling off and rotting, literally. It was a huge bummer honestly"

"We arrived at the hotel and they told us a 3rd party canceled our reservation. They didn’t have a room for us so we didn’t have a place to stay. Horrible experience"

"Excellent location and good selection of breakfast"

"Location was great. Just in the middle of all great things to see. And the pool area was great to finish the weekend relaxing and enjoying."

"Everything was great!"

"Beautiful! Loved the corner suite with floor to ceiling windows. Totally worth it!!"

"ok"

"The location of this property was perfect for walking to Navy Pier, the Field Museum and Millennium Park."

"スタッフの方々の笑顔がとても良かったです"

"Very nice hotel that is located near all the chicago sights, bars and restaurants you could want. It even has a nice restaurant/bar within the hotel. Close to all train stations as well."

"Excellent location. Friendly staff. Comfortable and clean rooms."

"The main reason I chose this hotel was that it offered a full kitchen to accommodate my dietary needs. I was very surprised to find that the kitchen was so poorly equipped. I have stayed at other hotels in this chain before and have never encountered a kitchen that was so inadequately supplied. My husband, my teenage granddaughter, and I stayed in a suite with what was advertised as a full kitchen. However, there were only enough dishes even for two people, and the pots were in poor...

"The room itself was excellent — 9/10. The view was amazing, the bed was very comfortable, and the room was spacious and well-designed. However, for the price and for a hotel that markets itself as a 4-star property, many amenities were disappointing. First, the coffee machine in the room was very low quality, more comparable to what you would typically find at a Comfort Inn. There were also no bathrobes or hotel slippers provided, which I would expect at this price point. The lobby was...

"This is the second and the last time I stay at the Palmer. I like the proximity to certain landmarks and the beds were comfy but other than that, the bathroom wasn't clean, there was a lot of hair in the tub, the shower faucet handle was filled with black scum on the inside. There was also a piece undone metal on the bottom of the vanity that scraped my kid's foot. There was no complimentary coffee/tea which added to the disappointment. I was too tired to ask for a different room with 2 kids...