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"Small room, good for short term stay"

"Excellent stay"

"The hotel was marvelous. The breakfasts were amazing. Anything you could think of was there. The rooftop bar is definitely worth visiting."

"Very pleased with my stay. Room was a little small but otherwise very good. Clean and well maintained. Location is excellent."

"Everything was great!"

"Close to everything, beautiful views, helpful staff-what more could you want!"

"Really enjoyed my stay! Clean and close to things!"

"Valet parking was easy and worth the extra money to be able to take your car in and out of it a few times during your stay. Hotel room had great views on the 18th floor with tall ceilings. Room was clean and had everything I needed and lots of space. The bathroom barn door style was sticking at one point and maintenance came immediately to fix it. Friendly staff. Comfy beds great location to shopping, river walk, parks, Navy Pier. no complaints. "

"Breakfast is so bad-tasting filled with annoying kids "

"The room was clean but pretty basic. It was good overall but we did have an issue with the a/c switching off in the middle of the night. Unfortunately the hotel didn’t have any fans to remedy that situation. Other than that we had a very enjoyable stay. The location is great! "

"The massage was excellent and the 20% off for being a guest was a nice perk"

"Since we have checked in, I have gotten 3 charges! Fees they don't tell you when you check in. I have been charged even after check out and no one is responding."

"Excellent value if staying in Chicago. This is by no means a luxury hotel, but check-in is fast, bed comfortable, shower water hot, and location could not be better if you are seeing a show."

"Beautiful hotel definitely will be back"

"We enjoyed the fact that it was pet friendly. The whole family had a great time. Unfortunately, the only thing that was not very nice was the pool because it was a little dirty on the top by the wall needs to be brushed with chlorine that was a little gross."

"The hotel was wonderful and perfectly located in downtown Chicago. The staff at the restaurant bar were fabulous, lots of people in the lobby to help take care of your needs, and check in was fabulous. I got a room with a view of the river on the 30th floor and spectacular. Look forward to coming back."

"Staff was extree"

"I’m not sure if the hotel had a lack of staff but I called for towels and never received any, the next day they brought towels shortly after I called again."

"Very good Outstanding service "