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"Really good"

"Great location and nice hotel, very helpful and friendly staff."

"Stay is great in general"

"Old."

"Great!"

"Old room, wasn’t very clean."

"Room was very nice and clean. Except for some hair in the bathtub from the previous guests"

"The hotel was amazing and it had the best view of Chicago skyline and lake views. The rooftop restaurant was beautiful and navy pier at your front door. I’m looking forward to returning soon."

"Good Location. Near the CTA stop. Nice view from the room. Unfortunately my bed was not comfortable. Bed was bowed down in the middle and could sleep properly. Other than that room was clean and spacious."

"Front desk staff unfriendly and somewhat rude. We put sign to clean room and left in the morning and returned around 3:00 PM and room was still not clean. I called service desk and he apologized and said they’re just too busy and will come by 5:30PM. When they did show up we had to leave the room and wait for them to finish. Unacceptable!!!!!"

"Excelente ubicación"

"Chataun got us checked in and explained where everything was and what we could expect for the restaurant and breakfast along with parking. Our room was immaculate. Loved the balconies! We spent a lot of our time out there. Very close to great places to eat! Very impressed with the property and the restaurant Rye. The drinks were amazing and Ting took very good care of us at the bar. Recommend the margarita. Yum! If you’re going to Chicago and don’t want to stay in the hustle of downtown, this...

"Great location, relaxed, safe and comfortable atmosphere, staff were pleasant."

"Front desk was not helpful. They had poor customer service, not making the check in process easy with two rooms. They charged the wrong card for payment . They were not helpful with check out process regarding the payment, including when I called to speak with someone the day after check out. I was told if I had problems with my stay/payment I needed to come to the hotel in person. I live in Ohio, the hotel is in Chicago. I was never emailed receipt of payment that I was promised."