البحث عن فنادق في إلينوي

"The hotel didn’t meet my general expectations for a normal stay at a moderately-high priced city hotel: 1. Bath gel was completely empty upon arrival 2. On checkout on a Sunday morning, we were told that luggage storage was already at capacity so we were stuck holding our luggage for the afternoon. Front desk staff provided no alternatives or when storage would be available. 3. The cook had to leave and close the restaurant so there was no food available after 11:30 am. Again, nowhere to go...

"It’s not at all like it used to be since the Chicago hotel group took it over. They no longer answer the phone. You have to text them and usually it takes them a long time to answer, if they do it all they no longer claim the rooms once you check in it’ll be three days before they clean a room you need to call if you need towels or anything. You cannot call the front desk. You have to text somebody and hope that they text you back in a timely fashion… Which never happened"

"Peeling paint on elevator, breakfast restaurant was very dark and and lack of sun light. You can hear your next door neighbor, you can hear traffic noise and sirens late into the night. Not the greatest insulation to prevent noise. However, our view from the hotel room was magnificent."

"This was the first time staying here and was throughly impressed with everything will definitely stay again when we come to Chicago"

"location and decent price."

"I needed an early check in and the staff was very accommodating, they held my luggage until my room was ready. It gave me just enough time to walk to Starbucks around the corner and when I got back, my room was ready! Everyone was nice & helpful and my room was clean. I’ll definitely come back!"

"Resort living in the city!"

"There is no phone to call room service. Front desk people not very helpful."

"Bar was great"

"Very disappointed with our recent visit at the Hilton Double tree downtown Chicago. We live in the city, have a 3 year old, and wanted to treat ourselves to a staycation for my birthday and enjoy our beautiful city by a pool! We left within 2 hours of checking in. when we were leaving, the front desk was not helpful, didn’t ask any questions about why we were leaving and were rude and unaccommodating. Both my husband and I have years of experience in customer service and this felt extremely...

"Staff were very accommodating and very nice. Property needs renovation and updated a little overrun."

"Best location on Michigan Avenue"

"I genuinely felt welcomed and felt comfortable being there and enjoyed my stay!"

"Clean room, full breakfast"

"Nothing. It is great for a short visit. But otherwise old, ugly and outdated"

"The property was clean.The website was deceasive about parking, which is $55 a night about the breakfast, which is $28 extra.And it should have been a lot more clearer than it was on the website. Howe.\n Ver, the beds were very, very comfortable and the rooms were clean. The hotel is extremely huge and like a maze. You get lost easy."

"Overall location was great but you could hear everything going on in all rooms around you. Couldn’t get any sleep."

"Staff was super helpful in my arrival"

"Great swag in room."

"Nice and convenient location great location."