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"The decor was excellent!!!!!! Inviting, relaxing atmosphere the music was great!! Which that was playing in the sitting area. I will definitely stay there again. Close to public transportation, walking distance from shopping, restaurants and the food service there was good."

"HIDDEN FEES WILL CHARGE DOUBLE"

"It was good! The building seem outdated and might not be the most modern same with the rooms but it was fine."

"Phone didn’t work , no hot water and bad communication with staff. Not a bad hotel but not the greatest either"

"We had called the front desk about a remote missing from the TV and they sent up the maintenance guy, when he came he knocked on the door and then unlocked and opened it without waiting for a response. Me and my fiancé thought it was pretty weird that he did that but he got us the remote. 8/10."

"Convenient location for some walkabouts. Our room had a good view of Lake Michigan and the Oak St. Beach."

"Clean and beautiful location. Breakfast was the best part . Bar and tv in lobby was great"

"Staff soooooooo professional!!"

"Good solid option"

"The staff was incredible! Our room was dated and the bed was not great- needed to be replaced (sank/tagged a lot on one side/ corner) and the room just felt dated. Pretty clean. The bathroom was nice! Confusion about pool. Some places say the pool/ hot tub are available, but they are not. This hotel is a great location. Parking is pricier than other properties nearby and not very convenient- we used public parking 2 blocks away. Would we return? Maybe. For the price, we'd probably end up...

"The hotel did not clean our room until we contacted the staff of when contacted took remain uncleared . It also seemed like some of the valet employees were either new or there was a lack of communication, because our vehicle was delayed several times—even beyond the estimated pickup time. Overall, there is definitely room for improvement in both housekeeping and valet service."

"Great location, friendly staff, and clean rooms. I would recommend and stay again."

"Everything"

"Good"

"An overall pleasant stay, but marred at the last moment by the rudeness of one of the front desk staff about us leaving an item in our room after check out. "I'm doing what I can. I'm not the one who left a jacket in their room" - not the type of professional response I expect from front-of-house staff at a >$300 per night hotel."

"All was well during my stay. They do however allow guests to bring their dogs. While walking down the hallway I heard a couple of dogs barking inside the rooms. Other than that the hotel stay was cozy"

"Great place to stay! Location was wonderful, hotel clean and the breakfast with 15% off was really nice!"

"I book through Expedia the photos of the property were different from what we thought we booked. The views were terrible as they had us looking over roofs and we were told that we would have a city view. I was told once I arrived to the property I would only need 96 dollars held on my card. They held 360 plus charged me 32 dollars a night for a destination fee that I was unaware of. The only nice staff member I encountered was Kiara and she was helping them out as she was from the Florida...

"Wish they offered free breakfast"

"Shower was very clean. Room was quite small. The discolored carpets were not so good to look at. The quality of customer service was lacking. The multiple gentlemen at the front entrance never helped hold the doors even with me bringing in and out two big heavy bags i had to position my 7 year old in the door way each time to lean against the heavy doors to keep them open while I hauled the bags in or out. The staff just usually stared at us while we figured it out. Housekeeping ladies were...