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"Great location and nice hotel, very helpful and friendly staff."

"Beautiful hotel, dated rooms."

"This is a great hotel. Very clean. Comfortable beds. The staff were very friendly and helpful. Excellent location. I would definitely stay here next time I’m in Chicago."

"Great location!!!! Have stayed many times"

"Employees were on strike and protesting outside the main entrance chanting “those sheets, those sheets, those sheets are from last week” and similar phrases. Not the best experience. Room was decent, but $7 for a cup of black coffee is absurd."

"The property is located in a nice area however that’s really the only thing. It looks nice from the exterior and the common areas. However my room had used floss stuck to a baseboard from a prior occupant. My AC did not work the entire stay. My room never dropped below 75 degrees. Housekeeping did not come once during my three day stay. When i arrived i was told there’s a 20 dollar a day mandatory fee. That was never disclosed in my booking. Also the layout is odd. You have to walk a ways down...

"Upgrade the pillows"

"Location of hotel and room view of river was outstanding!"

"St. Clair hotel lists the room as premium, even though the two windows in the room had no view. Both windows faced the building outter exterior brick walls from all sides. Dim lightning with no direct sunlight, very depressing to look out. The room should have been listened and offered as standard, at best, not premium."

"El hotel está muy bien ubicado, puedes ir caminando a muchos lugares de interés. La habitación estaba muy amplia y limpia. El personal muy atento y amable en todo momento. Definitivamente volvería a hospedarme aquí."

"Excelentes instalaciones, ubicacion y persona amigables"

"It was very clean, great location, staff was really nice."

"The complete staff made our stay a good one. We will be back."

"Great stay"

"This is for the travelers who don’t spend much time in their room. It’s clean and has the basic amenities. The staff is friendly. The property is older and the room is dated, but I didn’t mind. Location is a 10/10"

"General manager Christian was rude, dismissive and unhelpful. As Hilton platinum members I expect better. Expedia was fantastic and helped me resolve a problem that Christian would not assist with. He actually outright lied to me. I have addressed the matter with hilton corporate. As a long time hilton member i have never been treated this badly, I expect better. Property was fine, as you would expect, I will not stay at this property again."