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"Very good ambients"

"Absolutely amazing! conveniently located. And great amenities."

"Great location for the hotel to be close where you want to go. Walking distance to the places we wanted to visits. We were there for 2026 Pokemongo Fest Chicago- Grant Park. So, it was an excellent location. Room had a view of the river/water. Room was very spacious for a standard double bed room and very much affordable when booked ahead of time. Would stay there again."

"Property was very outdated on the 8th floor. No coffee maker no water . The refrigerator was on the floor. No chair or couch just beds. Not worth the cost!"

"EXCELLENT LOCATION AND CLEAN ROOM"

"Hotel in good position and area ideal for exploring Chicago Rooms a little dated could do with a refurbishment"

"very clean"

"Rooms are SUPER small. Just imagine paying almost $400 for ONE night for -no pool -outdated hallways and elevators -3rd party valet service so the front desk will not help you at all with them -one one valet (who was so sweet) but it was a 45 min wait if you wanted your car -no microwave -no breakfast It truly just reminds me of how greedy the hotel owners are"

"I booked a 5 day, 4 night vacation package on Expedia with hotel, airfare, and car rental. My original flight was delayed, canceled, and eventually rescheduled 2 days later. Hilton and Expedia are refusing to refund those 2 nights. It's taken me 22 emails and 5 phone calls to get denied, so I've literally wasted hours of my time. The car rental company refunded my money with no issue. It's $60/day to park at the hotel. It's a basic hotel room, definitely not worth the price."

"Staff was very helpful, the valet parking is very handy for loading and unloading. Balcony are locked. Close by to almost everything"

"Great stay"

"Location in West Loop is fantastic, a block away from Whole Foods and a number of great restaurants in Greek town. The staff was fantastic in addressing our needs immediately including a clogged sink and sliding door that came off the tracks. The infrastructure is a bit old and outdated. The only complaint was that we had requested a crib, which the check-in staff had reassured us would be in our room. However, it was not there when we arrived. We called to ask for one to be brought up, which...

"Great location - I had the Supreme room with Queen. Staff is very helpful and great value!"

"Gave us an upgrade at checkin that meant a lot :) Also halpily gave me ibuprofen at 3:00 a.m! Lovely property in a nice location by the lake!"

"n/a, great staff & place"

"The room was very spacious and nice. Having the big living room and kitchen was amazing! Breakfast can get busy, but it’s one of the hotels in Chicago that has FREE breakfast! Nothing special, but gets your day going. Walking distance to so much! For a family…free breakfast and a big suite, it’s perfect."

"Room was very clean, roomy, and well maintained. Kitchen area was nicer than expected and parking was a bit expensive but very convenient."

"Clean, spacious room. However loud being near common areas. Small, crowded pool. Breakfast/ bar area also crowded. But loved the location and the hotel itself was pretty and memorable for the kids"

"The MOST uncomfortable bed ever. Sloped in the middle. Bedroom was dated and tiny. For the same money I have stayed in much nicer hotels in the Loop. Won’t stay there again."

"Great location and food court in area. Great for family fun"