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"😁"

"Great location and nice hotel, very helpful and friendly staff."

"Solid"

"Our tub was owed with rust stains. The water took 15 minutes to get hot. The room was basic. The TV was basic. There was no cable only 14 to 15 channels. The guy at check-in was kind of rude, but the valet person was helpful with parking. The room seem old with new fresh paint. They need a serious remodel."

"Excelente ubicación y excelente atención"

"Great place and central"

"Staff was great, hotel was clean and very up to date. Room was extremely spacious and bed was very comfortable."

"It's fine for a short trip. The hotel is a little old and could use some updating. The room had few outlets, and one of them didn't work. When we checked in, no one explained where the pool was or anything else they just gave us the key card."

"PROs: The location of the hotel was ideal -- walkable to Navy Pier, Magnificent Mile and the CTA bus stops we needed to get to our various destinations. It was very family friendly and the breakfast was incredibly convenient (and pretty tasty). Rooms were clean and comfortable, and the staff we interacted with were friendly and helpful. CONs: They appear to be VERY understaffed. At check in, it took almost 2 HOURS from the time we pulled into the hotel driveway until we got into our room. After...

"Friendly staff"