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"Staff was very nice, hotel is in a great location"

"Great location and nice hotel, very helpful and friendly staff."

"Good"

"N/a"

"Not same as its shows on Expedia"

"Great location, friendly concierge (especially William), comfy rooms, and clean rooms. The bathrooms could have used some work in the shower caulk."

"I’ve never stayed at a Hyatt that didn’t exceed expectations, and this hotel definitely didn’t disappoint! Everything was truly top-tier—from the cleanliness and spaciousness to the beautiful shower and comfortable sofa area. The room was so spacious, it almost felt like a suite! Another huge plus is the location. The hotel is incredibly accessible to Downtown Chicago, making it easy and convenient to get around. Overall, a fantastic stay! I was thoroughly impressed and would definitely stay...

"Ok"

"The staff were exceptional and went the extra mile for my birthday"

"The staff was fantastic!"

"It was great"

"Everything was wonderful and the cookies wet"

"Good service"

"Average experience"

"La ubicación de este hotel es lo mejor, es mi segunda estancia ahí, la limpieza de la habitación es muy buena y el personal muy amable, lo recomiendo mucho!!"