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"Great room"

"The breakfast was excellent.I did not use the gym"

"Amazing "

"Very convenient location, kind staff, and comfy rooms. "

"The room was clean and the staff was very friendly. Conveniently located."

"Loved everything "

"We had a nice stay. Enjoyed breakfast and amenities. Staff were wonderful "

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much...

"It was very centrally located to see all the sites and get anywhere I wanted. Housekeeping did not visit the room at all. And the room was badly lit. "

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"The hotel was nice overall. The bathroom was a little questionable with the door not closing. Other than that everything else was great."

"Booked this hotel because I wanted to enjoy one weekend in Chicago for shopping. I always booked Swissotel because it has rooms that offers river and lake views."

"Great hotel, good location, restaurant, bars, rooftop was great. The staff were attentive friendly and great. "

"Room was decent"

"朝食は有料だったため、食べていませんが、部屋は清潔で快適に過ごすことが出来ました。無料のコーヒーサービスがとても良い良かったです。 シャワーの水圧は弱めでした。"

"It had all we needed and more!"

"Clean room"

"Breakfast and parking not included"

"The hotel and suite were wonderful, I had the best view! The food choices were nice and the staff was amazing. The only issue I encountered was a group of teen boys who got on the elevator with me and tried to intimidate me into using my key card so they could go to another floor. When I resisted, they called me racist and crowded in on me. I was able to get off the elevator before the doors closed and onto another one without incident. However, the group was near the front desk and very...

"Staff was nice, the rooms were peaceful, the area is convenient (busy area, there were construction, but it’s close to everything). The only thing I didn’t know until I arrived was there’s a “resort fee” at the hotel. Very confusing but it didn’t ruin the stay. Overall, a great experience!"