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"This hotel is a true gem, run by a wife and husband duo who will go out of their way to ensure a great time in Zhangjiajie. The room was clean and well appointed, breakfast was cooked to order, and help was provided with booking and planning activities. We even got a free ride to the train station when it was time to leave. Thank you for a perfect stay!"

"The place was beautiful and the Manager there Joanna made our stay more pleasant. She was very helpful, helping us with booking our activities, she was always available to answer any questions or concerns we had. The hotel is slightly further than the main city but it was well worth being there as the smaller town had less congestions and was close to many of the activities."

"Absolut zu empfehlen. 10/10. Zuvorkommend, hilfsbereit und super freundlich. Von der Planung unserer Route durch den nationalpark bis zur Buchung der Tickets wurde uns geholfen und alles übernommen. Auch die Wäsche wurde gewaschen und sogar abgeholt und wieder gebracht. Ausstattung ebenfalls top. Ich habe selten so einen guten Service erlebt. Tolles Hotel."

"People there are amazing best help ever"

"The staff sent us to a different property managed by a friend. They overbooked the place and told us that they will not respect the reservation we made through Expedia. The room cost was triple the price. They sent us to a different location pretty far and without the view we reserved. They offered breakfast and different amenities without given any. We reserved the hotel because of the view of the falls and they sent us to a different hotel. I will not recommend at all. Right now we...

"La foto no es la real, no es la foto del hotel"

"I had a wonderful stay. The room was very clean and well equipped, the bedding was comfortable, and the smart room controls were easy to use. The toiletries were of high quality, and the housekeeping team did an excellent job every day. The staff was friendly and helpful throughout my stay. I would definitely recommend this hotel and would be happy to stay here again"

"I arrived around 11am from Beijing. Understandably my room was not ready yet but they have self service laundry facilities so I asked if I could use them while I wait for my room. They were happy to give me a key for access. After doing my laundry, I asked about check in again and they were able to let me in my room a bit early!!! It was so nice to shower and get ready before Tianmen Mountain (which could not be closer to the property.) Super clean, modern room. Would stay here again if I was...

"Rooms were very clean and furnished very nicely. Breakfast was good with large international selection. All staff were very helpful and George went over the top to ensure our sightseeing was very successful"

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"The hotel is clean and so as the room. The staff specially crystal helped us a lot and send us airport transfer when we came. She’s very accommodating and nice she deserve a pay rise. The hotel is near the tianmen bus ride just around the corner. There’s also lots of restaurants near the area. Only 10 mins. Away to the airport. The breakfast has lots of choices and nice noodles."

"非常好"

"L’emplacement est parfait ! L’hôtel est juste en face du téléphérique de la Montagne Tianmen. On y va à pied en 5 minutes, c’est ultra pratique pour commencer la visite sans perdre de temps."

"The main positive about this property are the staff and the location. The staff are very polite, professional and most of all personable and helpful. Major props to Crystal and Sunny. Nothing but good things to say about them. The hotel is also very close to Tianmen Mountain cablecar station as well as local restaurants and airport/train station as a result of being in the city center. The property itself is well maintained though quite old and main drawbacks is the fact that the property itself...