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"Very clean and attentive staff! "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"

"This place is fantastic! Right by the Avatar peaks, with stunning views. The pools are so refreshing, the breakfast is delicious, and the free shuttle is a huge plus. The English-speaking staff were incredibly helpful—they arranged all our tours and tickets, making the whole trip stress-free. Everything was clean, comfortable, and perfectly organized. 10/10 would stay again!"

"Clean room and hotel was convenient for my short stay. Staff were very professional, warm and responsive and I would like to make a special mention of the young gentleman who helped me when I had issues connecting to WiFi. Unfortunately I cannot remember his name but he was excellent and patiently helped me to identify why I was unable to connect to WiFi. He made me feel valued as a customer and it is staff like him that really make a stay memorable and I am very grateful. Great location near...

"Our family loved it here! The location is absolutely stunning, right at the base of the Avatar mountains. The two pools are beautiful, and the kids had a blast. Breakfast was delicious with great local options, and the free shuttle to the park made everything so easy. Big thanks to the super helpful front desk staff—they booked all our tickets and helped plan our days. We felt so well taken care of. Highly recommend!"

"WOW. The place was so beautiful. It was sat between mountains with the BEST scenes ever. The room we stayed in was so beautiful and had an unreal view of the hills. The food was also amazing. We had certain requirements as we can only eat halal food, and they made sure to accommodate as best they could. Felix and Elvis were honestly so good. The best service ever. They helped us prepare and helped with our whole itinerary to Tianmen Mountains and the Avatar Mountains. From the airport, a driver...

"El hotel está ubicado entre la naturaleza, todo lo que ves es hermoso, son cabañas , todo limpio y perfecto , las personas son muy amables, ahí mismo venden tickets para el Parque Nacional Zhianjiajie. Te llevan y te recogen en la entrada del parque. Nosotros solicitamos que fueran por nosotros al aeropuerto y también nos llevaron a la estación de tren. La comida es deliciosa, también tiene un bar , albercas. "

"Version française : L’hôtel Pullman Zhangjiajie est très bien situé pour visiter les montagnes d’Avatar. Il se trouve dans la zone où les guides et les agences viennent récupérer les voyageurs, ce qui est vraiment pratique. En revanche, l’hôtel en lui-même est assez basique et ne correspond pas vraiment au standing annoncé. La chambre était simple, et je recommande de bien demander une chambre non-fumeur, car j’ai senti de la fumée dans les couloirs. Pour moi, c’est surtout un point de passage...

"Host was fantastic and incredibly helpful. Supported with all our national park tickets and transfers and was just great! Food was available which was overall OK. Room nice. Location excellent for national park entrance. Nice touches. Very kind."

"The family room was excellent with small touches like a tent and stuffed animals for my daughter. Very clean and very nice and new. Staff was courteous, kind and very helpful despite the language barrier. Would definitely stay again and totally recommend. "

"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"Sonia went beyond and above to help us with all information we needed ! Thanks !"

"Everything was good. The breakfast was excellent. Our room was spotless and clean. The reception guy was very polite and helpful."

"El personal es inigualable! Ha sido la estancia que más he disfrutado en mis vacaciones gracias a su hospitalidad, en verdad te hacen sentir como en casa, todo el tiempo están atentos a tus necesidades y siempre dispuestos a ayudar. Los noodles en las mañanas y el café, exquisitos! Habitación grande, de dos recámaras en dos pisos, con todos los servicios 6 vistas espectaculares al pie de la puerta al cielo. En verdad gracias por todo! No puedo esperar a regresar! "

"Room was spotless and service was immaculate "

"Absolutely everything about the hotel is beautiful—the room, the views, everything is incredible! The food delicious! The attention from Xiao Li and David goes above and beyond; they are the kindest, and they helped us with everything we needed, always with the best attitude. 100% recommended! Come! You will feel like at home! "

"服务员非常友好，我还在酒吧享受了一杯免费的鸡尾酒，而且他们还协助我定了天门山和武陵源的门票，帮我规划好了游玩路线，真的非常棒"