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"Favorite hotel the whole trip to China. Best food, great service, sweetest people and very helpful"

"What was unique about this place is the staff, spechially Tiffany. She helped us alot during our stay."

"Helpful staff with itineraries. Shoutout to Anne who organised this on arrival"

"We had a wonderful stay at this hotel! The personal butler service was excellent. Our butler helped us arrange park tickets, laundry, and our daily itinerary, which made everything so easy and convenient. The hotel was modern with rooms equipped with latest technology. It was just a short walk to the east entrance of Zhangjiajie National Forest Park."

"We had room 301. Amazing views but the treadmill didn't work. The room was very clean and had a nice platform to drink tea and enjoy the views. There is also a jacuzzi to enjoy. The room is very big and spacious."

"We had such a wonderful stay at this hotel! The property is absolutely beautiful, and the location is incredible, right by Zhangjiajie National Forest Park, making it the perfect place to stay while exploring the area and its breathtaking sights. What truly made our experience special was the staff. Everyone was so accommodating, welcoming, and helpful throughout our stay, especially when it came to navigating the parks, planning our visits, and figuring out the best sights to see. A special...

"La foto no es la real, no es la foto del hotel"

"The staff sent us to a different property managed by a friend. They overbooked the place and told us that they will not respect the reservation we made through Expedia. The room cost was triple the price. They sent us to a different location pretty far and without the view we reserved. They offered breakfast and different amenities without given any. We reserved the hotel because of the view of the falls and they sent us to a different hotel. I will not recommend at all. Right now we...

"Rooms were very clean and furnished very nicely. Breakfast was good with large international selection. All staff were very helpful and George went over the top to ensure our sightseeing was very successful"

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"This is the hardest hotel for me to rate in this trip. The woman who runs it was lovely, and I was offered a free upgrade. The room was huge and spotlessly clean, and the location couldn’t be better, with plenty of restaurants and bars nearby. However, I had some issues with the practical side of my stay. Given that visiting the mountain in the park is the main reason people come to this town, more flexibility with check-out would be helpful. The man at reception refused to let me use a...

"Es un hotel viejo No tenis nada que ver con las fotografías"

"Our stay here was absolutely incredible! The staff was amazing and went above and beyond to make our experience special. The cabin they gave us had a spectacular view, and the food was also very good. Everything about our stay was wonderful. We truly enjoyed every moment and would definitely love to come back!"

"I had a pleasant stay overall. The staff were incredibly friendly and always willing to help. A special thanks to the boss lady and the lovely front desk girl who greeted me every morning with such warmth and sunshine-like positivity. The hotel was clean, well maintained, and the breakfast was very good. Everything felt organized and comfortable. The only issue was that the room I received looked nothing like the one shown in the booking photos. The advertised images featured a luxury suite...