البحث عن فنادق في Howard County

"I was booked for 2 nights but I stay just 1 night and let the sonesta receptionist aware that i am checking out early but they have still charged me for 2 nights instead of 1 night. Even though I made them be aware that i have connected Expedia customer service that I can check out early but sonesta still went ahead to charged me 2 night fee. I need my refund "

"Very nice hotel"

"Beautiful place. Only complaint is how much sound you hear from the hall and other rooms "

"Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink....

"We enjoyed our stay. All staff was professional, patient and friendly. Hotel and room were clean. Good location for easy access to eateries and highways between Washington and Baltimore."

"Clean. Smells wonderful. Breakfast wonderful. Dinner options could be improved. Overall wonderful stay."

"Activities, not so much, but the hotel is clean, quiet, and the staff is very friendly."

"Parking, Staff n Room was all good. Will recommend it. Thank you A plus lots of stores to go shopping within walking distance."

"Beds are uncomfortable, and despite the substantial revenue they generate from their customers, they should consider upgrading them. "

"Nice staff"

"Noisy location, not peaceful at all. There’s an extremely high amount of traffic around the hotel all night. Couldn’t tell the airport was close by because all the noise from the cars and trucks drowned out the airplane noise. Hotel is getting dated and needs a refresh. Pealing wallpaper and light switches that don’t work the main lighting are two examples. The mattress was uncomfortable, felt like one from a discount clearance store. I’ll never stay here again. I’m n a positive note, the staff...

"Had a great stay will be back "

"Franklin and Phoenix were great with our family at the front desk. I appreciate their kindness and professionalism when it comes to customer service! The complimentary breakfast was great with so many options to choose from. Shoutout to the staff o this property overall! "

"Expedia listed the check out time as 4:00 PM , but the hotel indicated that it was 11:00 AM , so I paid for extended checkout. Otherwise my experience at the hotel was very nice and comfortable!"

"n/a asked for additional blankets that never arrived. "

"Clean rooms and friendly staff"

"Great staff good customer service very accommodating. "

"We enjoyed our stay and the convenience. "

"The tv was on when we got there and unplugged. There was no phone to call to other rooms, so we couldn't call room service or other's we were staying with at the hotel. The faucet for the shower was coming off the wall and our toliet seat was completely broken just sitting on the toliet. A charger from the last person staying was still in the wall, so it seemed as though our room was just thrown together for us that evening "

"Clean"