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"It was very clean, beautiful and the staff was nice."

"Staff very friendly and nice. Fantastic beach area. Great food."

"The stay was very enjoyable, the staff was super accommodating and the food was all top tier. Would definitely recommend especially to families because all the amenities are very convenient when you have little ones."

"The hotel is infested with cockroaches and mice, I had to kill a cockroach in the room, told the staff and the only thing they did was to spray a lot of pesticide inside the room without my consent and with all my things inside, they even expected us to sleep in that room without a 2 and 4 year old, since I complained they ended up changing our room, but their poor communication and lack of good customer service made our stay not enjoyable at all.To sum it up it was the worst experience, don’t...

"Clean room"

"I don’t know where to even start. Do not book here NEVER. Is more expensive than Indura, and let me tell you this, it’s will be cheaper, once you book they come with extra “fees” and I’m not talking about 80 dollars I’m taking about more that 200-500, dollars, is also misleading advertising, you have everything include? Nope is a lie the only this is include is the “drinks” juice with one spoon alcohol, you need to pay also 100.00 lps for a beers and they told you full drinks include, massage...

"Great"

"Would definitely recommend. Javier Miranda in reception area was very helpful all throughout"

"I am writing to formally express my dissatisfaction regarding my stay at Roatán Media Luna Resort affiliated by Meliá between 18th and 21st of March 2026, in the room # 108. The bathroom floor in my room was in very poor condition, as evidenced in the photographs previously provided. The deterioration of the flooring not only affected the aesthetics of the room but also raised concerns regarding safety and proper maintenance standards expected from a property affiliated with the Meliá...

"The room was nice and clean. The staff is what broke the place. The food was fair but nothing special. This place had a lot of potential but the people seem to not want to be there a waitress even dropped food on me without an apology."

"Amazing property with fantastic staff"

"Excellent service the front desk ladies best service ever very friendly ladies"

"Excellent place for couples or people that want to stay away from the crowds and kids. Never have to worry about beach chair availability. Located right in the middle of west bay 5 minute walk to incredible snorkeling. Food and bar options at Arca are second to none. The upstair luxury rooms are super worth it. Security 24/7 never felt unsafe. Its truly the best adults only resort at west bay."

"If you’re looking for a tranquil and relaxing experience, away from tourists attractions, Las Verandas is the place. The grounds are well kept and the ocean views are spectacular. The restaurant on site and the poolside bar were amazing. Waitstaff very pleasant and attentive. The beach was very rocky therefore not conducive to swimming but the 2 infinity pools made up for that. We will definitely be returning for another week’s stay."

"Very clean and very nice staff!"

"Very clean room we love this place 👍"

"A+ rating"

"Second time staying here and its convienent with it being all inclusive.staff was super helpful and friendly."

"This was one of our best vacations ever. We cannot wait to go back"

"Really great experience, me and my friend loved it! Everyone was so friendly and kind!"