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"Amazing facility , location and if you love snorkeling or diving there’s no place better. - issues - management poor at best. Not one call or ask of how I was doing after 4 days of dealing with food poisoning . Addressed with management on Sunday day 2 of food poisoning . Requested assistance to a medical facility and was told it’s 5 min walk down the road. I was dehydrated and clearing in distress . Management team did not care. When we checked out 3 employees including a manager at the front...

"Beautiful hotel"

"Rooms were very clean, staff amazing helpful. I had a beach view waking every morning to it was beautiful. Shout outs to Jose, Jose a Luis and Alejandro they were very attentive and took care of you even from the beach area."

"Cuando uno entra y no lo dejan dejar las maletas en la aviation"

"Let me say, the only reason I’m giving 4 instead of 5 is simply because we could feel the racism from the staff as Honduran-Americans over more “American” looking guests. It was very hurtful and did not make me feel comfortable as a guest in the hotel. Other than that, the place itself is beyond gorgeous and when my family and I were alone swimming we had lots of fun. The kayak staff was incredibly friendly though and an amazing person! I would recommend staying here but be aware that unless...

"Overpriced, the facility needs upgrade, pool needs to be kept clean the water in the pool was murky. Overall the facilities needs maintenance"

"Was a beautiful and relaxing stay!!!"

"Staff was friendly the property looks a little bit outdated but rooms looks renovated and clean breakfast was ok."

"Everything was excellent I will return when I’m Roatan!!"

"En General está bien, pero le hace falta manimiento, el WiFi No funciona bien , el servicio de TV Cable No funciona bien y el A/C necesita mantenimiento"

"If you are coming here to dive then you are at the right place. If you are coming here to just relax and spend time at the beach then this is probably not the right place for you. I have been to multiple all-inclusive resorts and by far this was the worst I have ever been to. The staff were extremely helpful and very pleasant. However I felt that this resort was divided between diving parties, cruise shore excursion parties and people who just came to relax. The food was a joke, the worst food...

"Excelente servicio, comida espectacular y el staff muy amigable y profesional."

"Mr Tucan is in a prime location; right across from the beautiful beach plus restaurants, shops, tours and activities, grocery stores, etc. The rooms are clean and well maintained. The staff is friendly and helpful. Finally, the breakfasts in the café are delicious, healthy, and wait staff is lovely."

"El servicio al cliente fue excelente"

"Good Service"

"The personnel keep the facilities pristine, doing maintenance every day, the room were perfectly clean anc organized every time we came back to rest. the breakfasts are delicious, not to mention the food from the hotel's restaurant. The employees are very attentive and always make sure to provide us with the best possible service Everything was just perfect Highly recommended."