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"Great service and Hotel"

"Great room and resort property "

"Una experiencia muy buena! Hotel en una ubicación maravillosa! El servicio bueno! El hotel lo están remodelando por lo que diferentes sectores están en obra. El lobby, el restaurante y el bar ya fueron remodelados, son hermosos. Las habitaciones falta algo de mantenimiento pero está bien para su costo, igual nos indicaron que están en proceso de remodelar todo. Por los comentarios, teníamos muchas dudas con el hotel, pero realmente nos sorprendió positivamente. Las playas y los servicios de...

"Great resort. Have been to Mexico 25+ times, so lots of all inclusive experience. Food was great! Buffet was smaller than Mexico resorts, but fresh and good. Al a cartes were hit and miss, but fun. Booze much better than our last few trips to Mexico. Lots of choices. Does not seem to be watered down. Hotel does need to do better stocking sparkling wine. Ran out often. We were in smallest rooms and they were good. Beach was good. Our only problem: so. Much. Rain. But can’t blame that on the...

"Room clean staff at front desk great"

"The food and service were both excellent. We will definitely stay there again."

"Area is beautiful, island vibes, staff is fantastic "

"All our time here was AMAZING. The room very clean, the staff was GORGEOUS , all time the staffso kind with us , we love ARCA , FANTASTIC place , THANK YOU❤️♾️🙏 "

"Clean room, staff, condition of the grounds. I would highly recommend "

"Staff is very friendly. Diving is excellent. Overwater bungalows are nice, especially the decks on the water with hammocks. Good snorkeling. Grounds are well kept. Free transportation to and from the airport. Gorgeous reef nearby makes for spectacular diving and snorkeling. "

"We loved everything about Caribe Tesoro! The staff were all so nice and the rooms were clean with wonderful daily housekeeping. The food and bar were outstanding - breakfast included was a huge plus! Proximity to West Bay Divers, excellent restaurants, and West Bay Beach topped the cake! We highly recommend and will return!"

"Excellent service - always quick responses if you need anything - gorgeous property overall - perfect distance from west bay and west end. "

"En buen lugar para pasar vacaciones lo recomiendo 100% "

"Habitación limpia instalación muy buen estado balcón un poco descuidado requiere mantenimiento y lo que no me pareció es que en la playa hay que pagar por una mesa y cuatro sillas la cantidad de L. 250.00 por utilizarlas debería el Hotel proporcionar eso "

"Our room was great! Bed was comfortable, room was clean, bathroom was really nice. Nice amenities and a great location! Would definitely stay here again, free breakfast was delicious and convenient. "

"All the staff was wonderful and the room was beautiful the only downside was there was not hot water when i showered but other than that everything was wonderful! "

"The owners of the resort went above and beyond in any special requests that we had. The food, room and staff were phenomenal! We would stay here again. "

"Les petits bungalows étaient parfaits, propres et bien équipés. Personnel attentifs et souriants. Wifi no1. Site naturel avec beaucoup de fleurs et de jardins. Nourriture très bonne."

"We had an amazing stay at Mr. Tucans. We stayed in room 214 the double bed open layout with kitchenette. It was spotless when we showed up. The houskeeping crew kept it spotless and filled with fresh linens. The beach is exactly 22 steps from the front door to the water. The free breakfast was 7/10. Not really enough to fill you up, but good. The staff was always helpful with questions and printing out our return airline tickets. There were plenty of places to eat within walking distance. We...

"Amazing location, private beach, great amenities, delicious food. I’d recommend this location to anyone!"