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"Staff were wonderful and so pleasant and helpful!"

"It was great"

"Nice location near LHR. Reasonable price, clean hotel, great breakfast and lounge."

"Value for money lovely breakfast very nice room Staff very helpful and friendly"

"Very good location close to Hatton Cross Underground, just one stop away from Heathrow. The rooms were clean and decently sized. Staff was welcoming and helpful. Despite its location close to the airport, the rooms are quiet and there's no noise."

"Clean room nice staff Nb the room was ready when we arrive around 11:00. But the were charging 20 pounds for early Check in, They could have let us in the room. We just let our luggage and did the checkin later that day"

"Given the cons, I would pick another slightly more expensive hotel with a better room design, or are either closer to Heathrow or a rail station. Pros: AC worked well and quietly in the London heat. Room was clean and tidy. Wifi worked, and it was where it was advertised to be. Cons: I recognize that this is a budget stay - a clean place to shower and sleep for an overnight close to Heathrow, and this no-frills hotel is filling that gap. However, there are some major flaws that would prevent...

"thought the room might have been serviced with fresh towels and tea coffee and milk when staying for two nights but otherwise great spot convenient to services"

"We were absolutely fascinated by this hotel. Great restaurant, clean rooms with all facilities you require, extremely friendly and helpful staff. We will definitely come back"

"My place to go when I travel."

"Really well located hotel for terminal 3. Just a 10min bus ride from Heathrow Central bus station. Room was perfect, nice and quiet. Great amenities and breakfast was ok. Staff are all really friendly."

"Staff was great"

"Great!"

"Really great place when you have a morning flight. Helpful staff. Clean rooms. Executive room upgrade not with the extra cost."

"This is a great airport hotel. Staff were very friendly and helpful. Food options were fantastic and delicious.. had a great night sleep before connecting to my flight the following morning. . Covered walkway to terminal 4."

"Very relaxed Feel About the place."

"The hotel was excellent, especially with the room having air-con during the recent heatwave. The only issue I had with the Aerotel Hotel at Terminal 3, Heathrow Airport, was that they do not serve a continental breakfast at the hotel, even though I paid for breakfast. You have to buy breakfast from their buffet bar in reception."

"The staff were incredible and the food / service at the bar was one of the best meals of our trip! Really happy we opted to stay here. Also helpful having the shuttle stop there consistently!"

"I was disappointed with my experience. I had just completed payment when I realized my flight had changed and I could leave that same day. I immediately contacted the hotel to explain the situation, but they refused to provide any refund, strictly citing their cancellation policy without showing any flexibility or empathy for the circumstances. Additionally, the hotel was uncomfortably hot, and although the room was advertised as having air conditioning, the unit was not working. While I...