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"Ok for an airport hotel"

"Conveniently close to the airport. Helpful staff for our onward journey."

"First time traveler to the UK and Manager Sarah helped more than enough for my booking, stay and accomplish!! She was very professional, helpful and made my First UK trip and experience to remember!! Thanks once again Sarah and Management to for all your support and help!"

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"This hotel was very clean and the rooms had a lot of great details (space to hang clothes, handy shelves) and were spacious. A lot of great touches. The food was great and the staff was friendly. The covered walkway from the terminal made it convenient too!"

"Helpful"

"really helpful staff, comfortable beds and good food in the restaurant."

"The proximity to terminal 5 cant be beat and it was a really nice room. Check in was quick and the clerk was helpful and made us dinner reservations when we got our room keys."

"Good hotel however, beds need updated and leisure facilities are a bit dated."

"Well the hotel is close to the airport / we found that hotel no longer meets our needs moving forward. The staff were not knowledgeable about the specials (food / drinks) - twice we were directed to someone."

"Very disappointing stay. There was a 30-minute wait just to check in, and the woman dealing with the check-in was rude and unhelpful, which made the experience even worse. When I finally got to the room, it was hot and had a strong smell of fish and chips and vinegar. It was unpleasant enough that I genuinely questioned whether the room had been properly cleaned and aired before I was moved into it. Overall, the check-in experience, staff attitude and condition of the room were well below what...

"The hotel definitely had a cool style to it. Very clean, staff was very nice."

"No bedsheets, no AC, no air in the bathroom (shower streams and toilet stinks) will not recommend"

"The hotel is pleasant and clean. The bed was comfortable and the bathroom clean. Staff very friendly and helpful. The room was a tiny windowless box, but if you want or need to be inside the terminal for a night it works fine."