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"This room was TINY!!!! But over all the as good, clean towels/bedding. But hotel is a little dated."

"Great Room. Clean. Comfortable. Great staff. Great location."

"The room is very small but had a window (opened(!) a crack) and overlooked the park across the street. I stayed in The Roost which was a perfect size for me; a solo traveller. The front desk staff was helpful upon check-in and assisted with the “keyless” entry. Please be aware that seniors need a little extra time to process the technology! The television in the room was welcome and there is a safe…no fridge…but a coffee machine and real milk in small packets. Close to the subway it was a...

"Perfectly convenient location in the heart of Piccadilly Circus. If you read up on the hotel, you will not be surprised by the smaller rooms and little amenities. There is so much to do and so close to the Underground train system. The Zedwell is the best value for the area. Highly recommended."

"Property is very convenient, front desk staff is little slow. "

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no...

"The staff were fabulous!!"

"We really loved the location and view .. they upgraded my room aswell .. highly recommend this hotel "

"Loved the vibe of the hotel, staff was very nice and helpful.Great hotel, great location Room set ups were neat and made the space feel bigger! Breakfast was wonderful! Wide variety of options and very nice dining space. Gym was set up a little oddly and Peloton was not activated but overall a great stay! Would definitely stay again "

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"Even though the room was small it was comfortable for two people. I do with the heat pump /ac unit would have a fan that continues to run as it can get warm without a window. What was disappointing was the lack of extra pillows and blankets. When we asked about extras they said they didn't have any because they are booked solid. Ended up using some extra towels as pillows. Not the most comfortable option, but they did the trick."

"We liked this place, didn't love it. There was no way to regulate the room temperature. We also noticed that the bathroom didn't have an exhaust fan. The walls need some sound-proofing. It was priced right. The neighborhood was great. It was a quick walk to the tour buses and British Museum. The breakfast was pretty good for the price. The street noise was very loud. All in all, it was a good place for the price we paid."

"Location is amazing, it’s a high quality hotel with nice amenities and friendly staff and the bars are amazing."

"Breakfast is over-priced and not that appealing."

"This place is fantastic. Right next to Trafalgar Square, Theatres, pubs, and restaurants. Walking distance to Buckingham Palace, Westminster Abbey, British Museum, etc. The Hotel is old, but beautiful, and completely updated. It even has a free laundromat. The breakfast is well worth the extra fee. It's not the least expensive hotel in London ($300-$400 p/n), but it is typical for a nice hotel in a good neighborhood, in a large tourist city. Recommended Highly."

"Very central, and loved cleanliness. All the staff were great, and very helpful. Breakfast was amazing, and very organized. Staff were very quick to clear and clean tables. Floors maintained exceptionally. Would stay again."

"I arrived at the hotel late in the evening and was greeted by a very friendly and helpful member of staff. The hotel is situated in a great location with plenty of attractions to explore and enjoy within walking distance."

"Good strategic location near British museum and tube lines but far enough away from the main attractions that things like this hotel and restaurants are reasonably priced. It is a typical small older hotel with minimal amenities but I don't hold that against them"

"Average "