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"Staff were wonderful and so pleasant and helpful!"

"Breakfast was filling, although after 6 days it felt monotonous, wish there was variety. The location to the airport was excellent! Elizabeth Line shuttle was key. Staff was friendly and helpful."

"The staff was very helpful our flight landed by 10:30 am and check in was at 3pm. We informed the property before and subject to availability. The staff helped us to get into our room by 11:30 am. That was a bigh relief. We landed on Friday but Saturday the lobby was way to busy. It was closer to bus stop so convinent to move around in local transit"

"Habitación limpia y personal atento y amable"

"Very good location close to Hatton Cross Underground, just one stop away from Heathrow. The rooms were clean and decently sized. Staff was welcoming and helpful. Despite its location close to the airport, the rooms are quiet and there's no noise."

"Clean room nice staff Nb the room was ready when we arrive around 11:00. But the were charging 20 pounds for early Check in, They could have let us in the room. We just let our luggage and did the checkin later that day"

"Given the cons, I would pick another slightly more expensive hotel with a better room design, or are either closer to Heathrow or a rail station. Pros: AC worked well and quietly in the London heat. Room was clean and tidy. Wifi worked, and it was where it was advertised to be. Cons: I recognize that this is a budget stay - a clean place to shower and sleep for an overnight close to Heathrow, and this no-frills hotel is filling that gap. However, there are some major flaws that would prevent...

"Room was clean and well stocked. I appreciate the location at Terminal 4 and the covered walkway."

"Air con struggled with heatwave. Restaurant dinner layout and food was disappointing , hotel a bit remote from anything. Generally a bit tired but close to airport"

"My place to go when I travel."

"Really well located hotel for terminal 3. Just a 10min bus ride from Heathrow Central bus station. Room was perfect, nice and quiet. Great amenities and breakfast was ok. Staff are all really friendly."

"Staff was great"

"Great!"

"Really great place when you have a morning flight. Helpful staff. Clean rooms. Executive room upgrade not with the extra cost."

"This is a great airport hotel. Staff were very friendly and helpful. Food options were fantastic and delicious.. had a great night sleep before connecting to my flight the following morning. . Covered walkway to terminal 4."

"Very relaxed Feel About the place."

"Overall fine stay- very convenient within the airport. Not as clean as it could be(dark hair on hand towel, rip in coverlet)"

"The staff were incredible and the food / service at the bar was one of the best meals of our trip! Really happy we opted to stay here. Also helpful having the shuttle stop there consistently!"

"I was disappointed with my experience. I had just completed payment when I realized my flight had changed and I could leave that same day. I immediately contacted the hotel to explain the situation, but they refused to provide any refund, strictly citing their cancellation policy without showing any flexibility or empathy for the circumstances. Additionally, the hotel was uncomfortably hot, and although the room was advertised as having air conditioning, the unit was not working. While I...