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"I arrived at the hotel around midnight. I didn't feel very safe because there were intoxicated men hanging around outside. The staff was friendly and helpful. The room was okay since I was only staying for a few hours, but I could hear everything from the neighboring rooms, including people's movements and loud music. The only real advantage is that it's close to the airport."

"Ok for an airport hotel"

"Conveniently close to the airport. Helpful staff for our onward journey."

"First time traveler to the UK and Manager Sarah helped more than enough for my booking, stay and accomplish!! She was very professional, helpful and made my First UK trip and experience to remember!! Thanks once again Sarah and Management to for all your support and help!"

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"This hotel was very clean and the rooms had a lot of great details (space to hang clothes, handy shelves) and were spacious. A lot of great touches. The food was great and the staff was friendly. The covered walkway from the terminal made it convenient too!"

"Helpful"

"really helpful staff, comfortable beds and good food in the restaurant."

"The proximity to terminal 5 cant be beat and it was a really nice room. Check in was quick and the clerk was helpful and made us dinner reservations when we got our room keys."

"Well the hotel is close to the airport / we found that hotel no longer meets our needs moving forward. The staff were not knowledgeable about the specials (food / drinks) - twice we were directed to someone."

"The hotel definitely had a cool style to it. Very clean, staff was very nice."

"No bedsheets, no AC, no air in the bathroom (shower streams and toilet stinks) will not recommend"

"The hotel is pleasant and clean. The bed was comfortable and the bathroom clean. Staff very friendly and helpful. The room was a tiny windowless box, but if you want or need to be inside the terminal for a night it works fine."