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"Gym and roof top restaurant under construction."

"It was great"

"Little recognition or support for Coeliac (Gluten Allergy) sufferers. Rooms and corridors rather dated."

"Value for money lovely breakfast very nice room Staff very helpful and friendly"

"Clean room nice staff Nb the room was ready when we arrive around 11:00. But the were charging 20 pounds for early Check in, They could have let us in the room. We just let our luggage and did the checkin later that day"

"I really wish I had not booked to stay there - it was awful. Having arrived at reception at 21:15 I asked what time the restaurant closed and was told by the young receptionist it would be at 22:00. I rished into the restaurant only to be shooed out by a waitress there who told me it was too late for dinner. There was an elderly American couple who halso wanted to eat and they, too, were turned away. There was nowhere nearby where one could get food. I managed to source a lonely BLT-sandwich at...

"Clean room and great staff"

"Great hotel , location and staff . Thank you"

"El hotel es conveniente para dormir solo una noche, por su cercania al aeropuerto."

"Really well located hotel for terminal 3. Just a 10min bus ride from Heathrow Central bus station. Room was perfect, nice and quiet. Great amenities and breakfast was ok. Staff are all really friendly."

"all good"

"Staff was great"

"No one cleaned my room"

"Really great place when you have a morning flight. Helpful staff. Clean rooms. Executive room upgrade not with the extra cost."

"This is a great airport hotel. Staff were very friendly and helpful. Food options were fantastic and delicious.. had a great night sleep before connecting to my flight the following morning. . Covered walkway to terminal 4."

"Fun vibe. Excellent breakfast. Comfortable bed, however the comforter was really noisy, like crinkling plastic every time someone rolled over."

"Even though the rooms are small, when you are in a bind because your flight is canceled and they can’t get you onto another flight till the next day, it is wonderful that you don’t have to leave the airport. We had a nice, clean place to sleep and tea in the morning. They had a variety of food that had dietary options that we appreciated, however, I do believe they should lower the cost of the room. "

"Comfortable stay"

"I was disappointed with my experience. I had just completed payment when I realized my flight had changed and I could leave that same day. I immediately contacted the hotel to explain the situation, but they refused to provide any refund, strictly citing their cancellation policy without showing any flexibility or empathy for the circumstances. Additionally, the hotel was uncomfortably hot, and although the room was advertised as having air conditioning, the unit was not working. While I...