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"It was very clean, and we love the breakfast buffet."

"Be very careful at this location when using the WiFi. Someone got my information and log on my bank account and changed the phone number and address. I was lucky that the bank froze the account."

"Friendly staff and a quick check-in. The room was dated and sub standard. The plumbing 'gurgled' for some time after use and the sink drain had a dirty smell that could be stopped by running water in it. The breakfast was served buffet style, the food was cold and the choices limited. One elevator did not work. The entire facility needs significant upgrades. I can't help but feel that the cab I requested was somehow connected to the staff. I was charged 30 pounds to return to the airport in an...

"Great location for an early morning flight. Room perfect, staff super friendly and a nice meal. "

"Ok. Extra cost for breakfast was too much. "

"Room clean and bed comfy Close to airport Car parking not free and transport to airport at a fee which felt poor"

"I wouldn’t recommend. "

"Confusing directions to walk from British Air added extra 1\2 hr of hassle to our reserved hotel destination.Staff were harried as an entire planeload of passengers needed acc omodation. One good point :the comfy beds."

"Ok for a quick overnight stay, car parking extra - wouldn’t say the beds were that comfortable. "

"Nice veranda at bar"

"Over all this hotel was very pleasant, however and I know it’s not the hotels fault, but we had a baby somewhere next to us that cried most of the night and when we had to be up at 4am for a flight, it just wasn’t ideal. "

"Great staff. Very professional and convent in getting around "

"I thought the breakfast supposed to come with it when we returned back because it was included the first time when we checked in the first time, but I was told it was not. I both booked under Expedia. "

"Extremely convenient to take bus to/ from Heathrow -- but only if you have limited luggage . "

"I was traveling with my elderly mother with mobility issues so this was a great choice for our flight with virgin airlines as the hotel is just steps away. I booked a family room with accessible bathroom. It was perfect, except for having no windows. The room features a kettle with tea, coffee, hot chocolate, etc. and free bottles of water. Heathrow assistance came to the hotel and help transfer us to check-in and throughout the airport to our gate. The hotel was not inexpensive, but worth every...

"What to say - on the plus side the staff were so professional, kind and helpful. The hotel was kind enough to store our large bags for 2 weeks while we were traveling - very courteous. The beds were clean and comfortable and the bathroom and its amenities were clean. The negatives - the hotel is very dated with threadbare, stained carpets and a very unpleasant odor in the lobby, hallways. Uber to and from the airport were expensive. I would not stay again and choose a more modern property...

"Fantastic room the Indulgence and good breakfast "

"Nice hotel by the airport, but remember the shuttle to the airport is not free, you need to pay the bus driver separatly. "

"Great"

"Great bedroom and comfy bed. Perfect stay before a long haul flight "