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"Location to airport"

"Close to airport, room had everything we needed."

"Hotel was perfect for my short layover in London. Nothing is really within walking distance so either prepare to walk or get a cab. Amenities are basic. Fine place for a short stay."

"Not at all friendly or warm staff. Room is very basic, long walk to get to room. No coffee or anything in the room. No menu for room service or options. "

"So convenient! Don’t miss the runway bar. Great views and good food. But the service at the bar could be better"

"Perfect location when flying from terminal 5. We used the pods to the terminal in the morning which was super convenient. Arrived relatively late so didn’t use the restaurant etc, shop was expensive if you wanted drinks etc, take a bottle of water with you."

"Close proximity to airport. Clean and well maintained room. Food and bar staff efficient and friendly."

"Love this hotel, we stay one night a week and have done for the past 6 weeks or so, totally recommend"

"Good basic room near Heathrow. £15 taxi ride from terminal 3 to Ibis and £12 Uber ride back. To go “downtown”. Would take £10 Uber to Hounslow Station then Tube to Downtown. Room is basic IKEA like. Good for the about £100 one night stay before leaving in AM."

"A frequent stay for early morning flights from Heathrow. You know exactly what you are getting from a premium inn. Breakfast is always better than dinner 😁"

"The hotel is very dated and not good value for money. Only plus is it’s at T5 so easy access. Room was musty with carpeting throughout and A/C non existent. Felt like I couldn’t breathe like there was NO fresh air. Room is dated. Upgraded to a suite room with free mini bar. Two Coors not even uk beer. One bottle of tonic, cokes and a small bottle of scotch? Scotch and tonic? Worst part is the musty stale air. Bar closes at midnight and sitting drinking 10 pound beers we watched the mice run...

"The desk staff were very helpful and informative."

"This airport hotel is much further away than the map shows from the terminal. There are many more closer. Check in was difficult even though they have terminals that are supposed to be faster because staff not trained. Service in restaurant was non existent. Strange bed frame setup that kept me hitting the base with my toes! Only provided 1 bath towel, 1 medium towel, soap dispenser did not work properly. And hotel shuttle service didn't follow written schedule. All in all an average...

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Closer to airport but the AC in our room wasn’t working. Luckily there was an available so we were moved. Staff are helpful and kind. Highly recommended"

"Good size Bedrooms. The giftshop for snackies (our dinner) closes early on Sunday, not helpful for us."

"The room was too small for 3 persons to stay , I will not come back again"

"Perfect - definitely use again !"

"Comfortable bed, AC excellent Paper thin walls ; you could hear noise from room next door Smell of curry in the corridors"

"Check-in was fine, but the room was so incredibly small, fitting in it with suitcases with just myself, my husband & our toddler was nearly impossible. When we got into the room, it was cramped and very warm. We adjusted the climate control and received no reprieve from the "cooler" air. When I looked at the vent itself, it was completed filled with dust and clearly had not been cleaned in a disconcerting amount of time. The floors being carpeted also was weird. How clean could those really be?...