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"Lovely hotel, beautiful location and very friendly and helpful staff"

"La pod era pulita, i bagni purtroppo no. Camere piene di moscerini ma così vicini all’acqua e nella natura c’era da aspettarselo. Comodo parcheggio"

"Room was clean enough but in general, the hotel needs a refurbishment; it is very tired and needs to be refreshed. The staff were very friendly and did their best with what they have. Was good for a room for a couple of nights."

"Great location on the river."

"Had a great time and the room was very nice. We requested two beds and it was one but they corrected it quickly. The dinner and breakfast were excellent. The grounds and the hotel are beautiful. Had a great time later on with the entertainment."

"Would have liked a lake view but the family rooms are in the back. Breakfast was included and was very nice. Easy parking, overall enjoyed our stay."

"The public areas of the hotel were clean and comfortable but my room was downright scruffy. The carpet was fraying in places and although the toilet, sink and shower in the bathroom were clean the room itself was in need of attention. The only good thing about the room was the view! HOWEVER I understand that the hotel is in the process of renovation, in fact work was in progress in one room on my floor so I was probably unlucky in the timing of my visit. I have to say that all the staff I...

"Excellent location, food very good and reasonable priced"

"Some Staff were lovely but the Hotel was shabby dirty, room not serviced over 4 days and had to go down to get fresh towels each day.. it is terribly maintained and not worthy of 2 stars. Large bathroom but not a single place for toiletries, you had to straddle the toilet to use mirror light . Bed and pillows very uncomfortable. Glasses sat outside room opposite for 3 days. Just ridiculously over priced for a very below basic hotel. We are pretty easy going but this hotel is shocking. Give...

"We were trying reach out to them 2 days prior and many times after but no response. There is no one in sure. Be no response for some booking issue, still waiting :("

"Good location but no amenities. Basic facilities inside the caravans. Door wasn’t closing properly and there was a hole in one of the doors. No dishwasher, linens are charged extra."

"Great location. 4 of the 5 staff we interacted with were not helpful. The gentleman who checked us in seemed quite bitter to be working here. He said no young locals wanted to run this business so somehow he was part of acquiring this place. He said no one stays here for the amenities nearby but instead, people arrive late and leave early on their way to the Isle of Skye. This is so unfortunate as there are so many great things to do and see in this area. Another female staff member had a...

"There is a daily parking fee, parking is tight, no elevator and we had several big bags to carry to a third floor. Breakfast was good, staff was helpful."

"We had the pleasure of staying with Marion & Moray recently. We survived the applecross pass drive! The complementary wee dram was very welcome after the drive & fighting the midges while watching the sunset at the beach. We were in a top floor room. Chatted with Marion & Moray that evening & over the full breakfast offering, talked about Applecross & some culture, events & travel tips which we were useful and gladly adopted! Truly wonderful stay with a lovely friendly couple you will not be...

"It was made out on Expedia that I was saving 40%, so it looked like a good deal for a “luxury” lodge. It was for a family and pet. My garden shed is bigger, and it’s definitely overwatered to call it a lodge. Breakfast was disappointing. Cheap produce, greasy. Greasy. The only thing Scottish about this stay was the single malts and the weather. The prices are insane for what you get. A reflection of the time of year and exploitation of tourists, maybe as with the rest of Fort William. I will...

"What a wonderful stay! The castle itself has lots of charm and history. The staff were helpful and kind and the food was excellent! A bit of a hike into the town so you will probably need a car or taxi from the main train station but cannot say enough about how much we enjoyed ourselves."

"We’ve stayed at Kingsmill a number of times before and have always had an enjoyable stay. The rooms are consistently tidy and clean, and the bathrooms are immaculate. That said, the bedrooms themselves could probably do with a little freshening up, and we were surprised that there were no fridges in the rooms, which seems unusual for a hotel of this standard. The staff are all very friendly, welcoming and helpful, and the breakfast was really enjoyable, with a great choice of both cooked and...