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"Thoroughly enjoyed our stay here. Lovely food, great amenities and the staff couldn’t do enough for you. The vibe is relaxed and it feels like there is a good amount of space so nowhere feels too crowded. We were there just as a couple but there were lots of families and children there but not to the point where it was disruptive if you’re just trying to have a relaxing time. Would definitely go back."

"We had a luxe swim up room, everything was super clean and well kept facilities. Very friendly staff! They set you up with a mobile app upon arrival that was also very helpful if you’re worried about a language gap. The buffet food was very good and you can also pay for à la carte meals at one of four restaurants! So worth the stay"

"Nous avons passé un excellent séjour en famille avec nos deux adolescents dans cet hôtel, et tout était vraiment parfait. Je suis particulièrement attentive à la propreté, et j’ai été ravie de constater que tout était impeccable, aussi bien dans la chambre que dans les espaces communs. La chambre était magnifique et très confortable, avec deux chambres, deux salles de bains et même un jacuzzi sur la terrasse : un vrai plus pour profiter pleinement du séjour en famille. Nous avons également...

"Great location, nice staff, recommended hotel!"

"Hotel está increíble, la mayoría de los empleados fueron serviciales, lo único que les hace falta para darles 5 estrellas, la comida, no era mala pero si esperaba más ."

"Excellent resort will equiped for families and children needs excellent food and drinks The only issue is because of it’s popularity it is too busy with many children running around and loud noises. Family room is too small and little privacy However very recommended for families"

"This is a great hotel for a nice quiet getaway. Always opt for the all inclusive. It is worth it. This hotel is on the beach amd has great food options. A beach bar and an indoors bar. An olympic size pool and a kids pool. I got upgraded to a villa with it's own lounging deck and infinity pool! It was amazing! This is more of an adults hotel but there were families there. It is a top class hotel. The drinks were top quality for an all inclusive hotel. Eg: vodka was circo and we also had 120 euro...

"This hotel is not a 5* Hotel. The hotel is completely out dated and would benefit for a re inspection by the Hellenic Ministry of Tourism and reclassification. The room was in a dangerous condition overall with the balcony the most concerning. The rooms are very old fashioned and outdated. The balcony had several H&S concerns including nails and an uneven surface. The balcony wood also splinters and has not been varnished or looked after. Part of the balcony would lift up if stood in the wrong...

"We had never been to Crete before and we have loved it. The hotel is in a beautiful setting with sea views. All the staff are fantastic, excellent service and incredibly helpful when organising excursions. The rooms we had were clean and met our expectations. Being slightly outside Agia Pelagia itself means that it is a little quieter but it is easy to get to the beach when you want to. The food we had at the hotel surpassed our expectations, breakfasts were plentiful of high quality and great...

"Everything was sort of mediocre."

"Think twice before you go there??"

"Small breakfast area with not as much choice as I have seen in similar hotels. Had to Que a few minutes to get a table for breakfast."

"Un service qualitatif irréprochable, dans un cadre idyllique. Tout a été parfait du début à la fin."

"Service is great. But property itself is very ran down. Broken windows , air conditioners are on a last HP. They need to be renovated big time. Well anyways I am not sure if whole Crete is like this or it’s just this hotel but I wouldn’t pay this money again to stay here. If it was half the price I would consider."

"Gorgeous hotel, very modern and everything looks so lovely. Sunsets are beautiful. My only complaint (if you can call it that) is the food. I wasn’t blown away by it at all - even at the à la cartes."

"This place is fantastic! The staff is friendly, and the location is great."

"Only poor thing was the management of the team"

"Staff and food are incredible - massive shout out to Stella, Ionna, Pat, Vasilios and the guys from the bar - all great and couldn’t do enough. The spa is gorgeous with lovely treatments. Drinks are good but if you only drink premium branded liquor then expect to pay - the drinks were nice otherwise but we did pay in the evenings for a nice bottle of wine or premium cocktail. We will definitely be back as it was 100% a 5 star experience. A beautiful resort run by lovely people."