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"My stay at JW Marriott Hotel Zhengzhou was mixed. There were some genuinely positive aspects, especially the front desk staff and housekeeping team, but there were also several disappointing experiences that affected my overall impression. The first negative impression happened on our arrival day. We had two very large pieces of luggage, and the first thing I remember is that the doorman saw us and seemed to run back into the building instead of helping us. At first, I thought maybe they were...

"Well located on the middle of the scenic areas in a quite area inspite two malls next to it. "

"no order breakfast"

"Clean but outdated … food no good here "

"The location is very convenient, right next to the subway station. All staff members are very friendly."

"Great hotel. Great location. New, clean with quite spacious rooms. One thing I did not like: someone smoked in neighbour room and smoke smell came through the ventilation to my room. Because I am not a smoker it was unpleasant. Otherwise, all good."

"The helpful reception staff Ms Kuai Le went out of her way to help me book a Didi ride and ensured I got onto it. Thank you Ms Kuai Le!"

"The service people are very nice"

"早餐有提供當地特色食物。前台員工服務很棒。"

"친절하고 방이 넓어 좋았어요"

"No one can communicate in English. On the last day of our stay the shower did not drain. View from the 13th floor was amazing."

"Good place to stay"

"Me gustó mucho la habitación bien equipada con todo me gusta mucho los colores y la vista también me gustó, está muy cerca de la estación, puedes caminarla a menos de 3 minutos. PUERTO RICO 🇵🇷 "

"Prachtige plek aan het water, dicht bij het vertier. Enorm vriendelijk personeel die ons zelf ontbijt mee gaf voor onderweg. Bedankt voor een fantastisch verblijf!!!"

"飯店很棒，可是附近沒什麼店。 隔天一早請前台幫忙叫寄計程車到機場，前台說沒有這服務，瞬間傻眼。 自己到飯店外面等計程車等了快一小時，所以錯過了航班。"