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"My stay at JW Marriott Hotel Zhengzhou was mixed. There were some genuinely positive aspects, especially the front desk staff and housekeeping team, but there were also several disappointing experiences that affected my overall impression. The first negative impression happened on our arrival day. We had two very large pieces of luggage, and the first thing I remember is that the doorman saw us and seemed to run back into the building instead of helping us. At first, I thought maybe they were...

"Very modern, new, nicely designed, enjoyed my stay there"

"Outdated looking but still clean and manageable. "

"Everything was fine. Nothing to complain on."

"Highly recommended for visiting stay . "

"Great hotel. Great location. New, clean with quite spacious rooms. One thing I did not like: someone smoked in neighbour room and smoke smell came through the ventilation to my room. Because I am not a smoker it was unpleasant. Otherwise, all good."

"perfect location，immediately beside a subway station, nice and quiet neighborhood. Unlimited bottled water supply, friendly staff and a good variety of western and local food for breakfast. "

"친절한 직원 깨끗한 객실 출장으로 좋음 식사는 더 다양한 음식이 제공되었으면 좋겠습니다 "

"The service people are very nice"

"值得推荐"

"Me gustó mucho la habitación bien equipada con todo me gusta mucho los colores y la vista también me gustó, está muy cerca de la estación, puedes caminarla a menos de 3 minutos. PUERTO RICO 🇵🇷 "

"The front desk staff are consistently helpful and welcoming. Unfortunately, the service at the gym and breakfast area falls short. Staff at the breakfast café entrance, in particular, can be quite rude and tend to treat guests with unnecessary suspicion, which creates an uncomfortable experience. Additionally, the gym attendant repeatedly reminds guests not to take towels away, even when it’s necessary, for example, when stepping out briefly to the restroom while still sweating."