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"We had an emergency right outside our room at night and the sprinklers in hallway were activated and siren going on. To me there was a little bit of a delay in hotel Maintenance to respond to this incident. When finally the sprinklers were turned off in hallway, outside our room was flooded and our Hoka tennis shoes were soaked. All we received was a sorry and $100 credit. Our Hoka tennis shoes are worth over $300. Not very happy with management to ONLY offer us just $100 credit. My wife...

"Amazing hotel with the most amazing view. The staff was so friendly, truly a great experience."

"Lots of good things, but the rooms were on the smaller side, and balcony was small but great amenities and the staff was great and diligent."

"Very good, very very very well located, and clean"

"Amazing property -we all had the best vacation here!"

"The hotel room was clean only stayed one night"

"Best hotel ever staff are super nice. Rooms are super clean. And you feel safe. The location is perfect walking distance to everything even the beach."

"This was a very good stay for the price point. The room was clean and the staff was helpful. The on site parking ($30/night) was very easy to get to."

"Clean room hospitality room after the checkout every thing was perfect"

"Accommodations were perfect, spacious, clean. Staff was wonderful guiding us to local areas and giving directions. Breakfast was great with great staff and a big time window. Definitely would stay again."

"A lot of kids. Mandatory valet is very pricey. $60 per day + resort fees."

"Nice property in a fantastic location. Maybe a little dated but not awful. Small shower. Overall I’d return for a short stay."

"I told them if we can extend atleast 1 hour cause something came up but didn't like they said busy, I understand that but only 1 hour so gonna be 12pm but i said the Check in is 3pm so they have time to get ready yet"

"Shuttle to Cruise line"

"The property is beautiful and it is in a great location. The shopping center and plenty of restaurants were in walking distance. We did not like the fact that you needed to rent beach chairs at $176 a day. We are use to resorts supplying them for their guests. I would expect that for the price we paid to stay there. We enjoyed their luau and thought it was high quality. They maintained the property well and it seemed like a good spot for families. Even though we would not choose to stay...

"My family & I love this hotel!!! We just spent 9 days at there in May. We’ve been coming to the Royal Lahani since 2003. The resort is clean, the staff is helpful & friendly. The beach is beautiful & the ocean water is so clear & blue. While we were in the water two sea turtles swam right next to us, they were headed toward the reef by the black rock!!!. It was an awesome experience to see such beauty. We enjoyed the hotel restaurant, the ice cream shop & the rooster on the grounds that...

"We stayed at Outrigger Waikiki Beach Resort during our trip to Hawaii, where we got married, and we have mixed feelings about our stay. The location is perfect, right on Waikiki Beach, and the hotel’s two restaurants were excellent. We also found the staff friendly. However, we were very disappointed by the extensive renovations. We were only informed a couple of days before departure, when it was far too late to change our plans after years of planning. Paying full price while staying in what...

"The only thing I wasn't happy about, is when I booked a ocean view king bed room, the picture showed a couch , I got put into a room that is used for a connection to a 2 bedroom suite, which was small and had no couch. I was looking forward to sitting there due to back problems."

"Great location for a family getaway. Daily breakfast included is really helpful with a family of four. Close proximity to the beach, shops and restaurants. We love the staff there and just went there for a second year in a row. Highly recommend this place!"