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"Good costumer service!"

"We loved everything."

"They need to limit beach lounge chair time as most chairs are just holding towels. The food at Rum Fire needs improving. Not having Edge of Waikiki there is a real bummer - the food was good and they had live music all afternoons. Bring back the cafe / bar and live music. Hotel room cleaners and check in were amazing as well as pool slide staff. Also, you should lower the age to 12 for the adult infinity pool so families can stay together. Mature 12 year olds (tweens) start to outgrow the kids...

"The only real issues I saw where that the elevators take a little while for them to get to you, from a lot of usage i imagine, other than that it’s a very great hotel and enjoyed my stay"

"Great location to beach and food. Ocean view room was in a low floor and faces their mechanical equipment so was noisy when you opened the door to the balcony thus could not sit outside. You could see view from bed only but not at table. Not many amenities but good value if you want a low cost stay."

"great location"

"Nice property with great help."

"Clean room, bed comfortable, walking distance to many restaurant choices and coffee. Oceanfront, nice waterfall and pool. Food at resort delicious. Took an uber to farther places but there is a shuttle schedule available. Will definitely return."

"Staff were super kind, breakfast was decent, parking is only valet which we appreciated and the men were awesome, fast and kind, and our room was cleaned periodically. We got updated to an ocean room view and it was nice! Although we couldn’t fully see the ocean because of the other tall buildings but that is ok because we weren’t in the room most of the time. There was construction one day, it was during the day but we were so tired at that point that we wanted to sleep mid-day. Unfortunately...

"Breakfast was repetitive and not very good, and the food in the restaurants was very expensive. The service was terrible; I had to go to the lobby twice to get someone to clean the room. There were cockroaches on the balcony, and people were smoking marijuana there—the smell wafted right into my room. I made a bad choice 😢!"

"Staff members were nice! The room was clean"