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"The staff and our room was great and clean. Was surprised at how busy and packed all the pools and beaches were. We never got to use any amenities due to how busy it was. Luckily we had a rental and went to other beaches."

"The Oceanfront Jr Suite was wonderful and better than expected! Both the bed and pullout sofa bed were very comfortable. The staff was the friendliest of all the places we visited while on the island. We found that the drinks at the pool bar were pretty high priced and low on the “spirits” lol but that’s my only quirk about the hotel. It’s perfectly located, and everything is within walking distance in either direction. I will stay here again when I return!"

"We went for breakfast at the restaurant at the top of the property. Paid 107.00 for fake eggs. Totally insulting. We go to Honolulu every year and will probably never stay at the Sheraton again"

"Family enjoyed the amenities, pool deck was amazing and great access to beach"

"We had a wonderful experience during our recent stay. The hotel was clean, well-maintained, and offered easy access to everything we needed. One of the standout aspects of our visit was the staff, every team member we encountered was kind, helpful, and genuinely seemed happy to assist guests, which made the stay even more enjoyable. The only downside was the ongoing renovations. While we understand that improvements are necessary, it was disappointing to book an ocean-view room and not have...

"Room was nice and comfortable. Everyone was so pleasant! Thank you all!"

"EXCELLENT STAFF! Michael at front desk was the BEST and I've traveled a lot!"

"I was very impressed. The hotel staff was very friendly. The rooms were awesome in the location was even better. Ideal place to stay we’re going to Hawaii. I will be returning real soon."

"This was an incredible stay! Everything from the cleanliness, hospitality, efficiency and location could not have been more perfect! I highly recommend this place"

"We had a wonderful stay at the Outrigger Paradise!"

"The hotel and most of the staff were very friendly and polite but when going into restaurants there are a few that wasn’t polite and the hostess at Monkeypod were rude."

"Staff was rude at times and seemed inconvenienced by simple questions and requests."

"朝食は日替わりですが、マイナーチェンジという感じ。 結果的に使用しませんでしたが地下にコインランドリーもありました。 ウォーターサーバーと製氷機はかなり重宝しました。 喫煙所はないので外のパーキングあたりでひっそりと。もしくは向かいのアストン ワイキキ サークルにある喫煙所を借りて。（時々観光客目当てなのか、タバコをたかりにくる輩にも遭遇します） スタッフは皆さんにこやかで居心地良いです。"

"I returned because I had a good experience at the Hilton previously; however, due to the unfriendliness of the front desk staff, I have decided not to visit again."

"The moment we arrived, the staff were very friendly and helpful. The Aulani app was useful for events at the resort, such as times to see characters-Stitch, Moana, etc. It was easy purchasing items with the room key card. The food at the resort is expensive. Luckily across the street (6 minutes walking distance) there’s a store behind the Starbucks that sell cheaper meals, snacks, etc."

"Beds are really uncomfortable. AC kept breaking down, called for help but no one came. Never had any hot water. Can't make reservations at the restaurant, but tell you to come down at 4.30 to put your name in for 5.30. Not a very relaxing location"

"Loved this property, updated from my last visit 22 years ago, but still gorgeous. What I did not like was having to pay a daily parking fee."

"The resort is clean, right off the beach."

"Stayed here for a5 night stay."

"Friendly staff and a very clean room."