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"Our check-in experience was extremely disappointing. We arrived at 4 p.m., the hotel's published check-in time, after a long flight with five children. We had reserved two rooms nearly a month in advance, yet they were not ready upon arrival. We ended up waiting until almost 9 p.m. before our rooms were finally available. The front desk took our luggage and stored it for us while we waited, and once our rooms were assigned, they delivered our luggage directly to the rooms, which we appreciated....

"Great location and very nice hotel."

"For a first time stay in Hawaii, the Sheraton Beach resort was excellent choice. The property was well kept and our room looked updated with no issues. Stunning ocean views throughout the resort and we were right in the middle of all the Waikīkī beach action."

"Very good!"

"We stayed for a whole week at this hotel with our two grandchildren and my husband, it was a great place to stay Close to the beach and shopping."

"Nice hotel, but I did not get the room I reserved. It was supposed to be an ocean view. I was put in a room with a partial view of the ocean. We would ask housekeeping to come back later but they would never come back. The breakfast was awesome service from wait staff the first couple of days was awesome then they wouldn't come back to fill coffee."

"For the first time in Hawaii . So glad we got oceanfront view . Staff was very friendly and helpful if you have any questions. Plus Hotel is right across the street from beach , close by restaurants and shops"

"Affordable option for easy access to Waikiki."

"Amazing vacation"

"Great experience, rooms were nice and clean and the can’t beat the location. Aunty’s beach was booked when we tried booking online but they always accepted us as walk ins."

"I stayed on the 19th floor. The view was amazing! The stay was amazing!"

"Location, clean property, spacious rooms"

"We love this hotel great location great view and breakfast!"

"Great location within a few minutes walk to the beach, restaurants, and shops. The staff was helpful and hotel has great amenities."

"Entire stay was excellent!"

"Incredible view"

"My wife and I stayed for a week, and everything was exactly what a toes in the sand vacation should be. There is great snorkeling close by at Black Rock, we saw sea turtles everyday we were there. The pool bar is lively, and the valet staff were very informative."

"The pros of this hotel are its location, the staff was very nice, professional and helpful. The beds were very comfortable and the rooms were very clean. Different breakfast every day but it was not great, it was ok. Cons- Swimming pool was extremely small and in the middle of the breakfast area. Their elevator was extremely slow, you had to wait up to 5 minutes to use the elevator. The lobby furniture was honestly gross. Overall our stay was good."

"高層階の部屋からの眺めが良く、快適に過ごせました。"