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"I always stay here when I come to Napier. It never disappoints."

"Beautiful room,love staying here. Only one slight suggestion is that the shower outlet is fixed and would be nice if it was a flexible hose. Will definitely stay here again"

"Comfortable bed. Very clean room"

"Privacy excellent"

"Owner Gordon was delightful and informative. Loved having a room that you can open the windows for fresh air. The room was very clean. No complaints at all and very centrally located. Thanks Gordon. Joyce & David Melbourne"

"Very spacious. A lady in the office is lovely."

"Negatives. Property is very very tired. Gardens need a good tidy up and outdoor furniture a paint. The spa bath in our room was broken. And bathroom ceiling a few large patches of black mould with holes in vinyl floor. Where light fixtures had been replaced in bedrooms the wall was a different colour and previous screw holes visible. Fridge extremely noisy. All things I wouldn’t expect from a 4.5star rated motel. All easily fixed. Positives: Staff were very friendly, linen nice and...

"The coffee cups were too small as were the glasses. I drink water at night and had to refill the glass many times. The TV entertainment was full of adverts and boring. Every room should have ice cubes. However the handling of the fire emergency was excellent. I'm an old fashioned kiwi and it really felt like a business."

"Everything was good the staff were fantastic and helpful cabin was nice"

"Nice balcony. Good selection on TV 😁"

"Clean room. The property is showing its age but well-maintained still."

"Really lovely last minute accommodation. Room had a lovely feel. Just an overnight stay for me and two of my children. Staff were really lovely too."