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"Lovely hotel, really comfortable bed, fantastic decor. Always stay here when in Leicester."

"This is a superb hotel but I think your experience depends very much on the room you choose. The grounds are vast and various accommodation built on a hill, with reception in the beautiful main hotel whilst the restaurant and pool are higher up. Buggies are available to take guests around and the views can be spectacular. I originally booked a cosy double without thinking about the importance of the view. Although thoughtfully placed on the ground floor to aid my mobility, the room overlooked a...

"The lift was broken so the service lift was the only option. However the landing areas were 'behind the scenes' and poor quality. I did not much care for the long black hairs stuck to the walls of the shower from a previous guest. Clearly not a good cleaning regime. The shower has my pet hate. The shower controls are behind the door. You can't use them without being inside it and it is too small to avoid getting the inevitable blast of cold water that is living in the pipes before whatever...

"The property is clean, well appointed and quiet."

"Great stay at Novotel Leicester. Helpful staff, nice comfortable clean rooms. Car parking round the corner £10 for overnight. Would stay again "

"The room could use a good cleaning, especially around the windows and lights. The junior suite lacked air conditioning so a fan was provided on request. Otherwise, the hotel is in a great location offering a peaceful night’s sleep, plenty of restaurants and helpful friendly staff. I asked for extra water which was provided but it would be better if it was always available in the room given the hot weather. The sink water is drinkable but I’m not comfortable with that. There’s plenty of parking...

"Had to change rooms as upon closing door , the lock and frame fell off. A shoddy repair had taken place prior to our stay with 2 screws attempting to hold in place. From a room security perspective it was very poor. Room was changed but very uncomfortable bed. 3/4 bed which was not suitable for 2 adult's. No air con. Not the best"

"Friendly helpful staff"

"Breakfast was good and the room comfortable. We were however in an upstairs annex and the room was incredibly noisy overnight (boiler?). Didn't get much sleep"

"Very nice aparthotel in a central location. "

"This is perfect for a one night stop over, or a base to explore the area they have recently introduced a £5 parking charge whereas it used to be free, be sure to factor this in if you plan to stay."

"My 3rd stay here the showers are good the hotel is clean I stayed in room 1 the bed wasn’t as comfortable as the last 2 times and they’ve changed policy check out is now 10 am so for that reason I probably won’t return it’s good for what you pay but 10 am is just. A little too early for me"

"Good basic no frills hotel. Rooms and very small but quiet. Annoying that they charge for parking but don't police the car park for diesel vans in electric car spaces and disabled spaces. Out of a generous 8 electric parking bays 5 of them had been used by diesel and petrol vehicles"

"Staff as we waited 20 min before someone came to us room was small but everything in there didn’t see anyone why there. Apart from a lady who gave us the keys."

"Loved the courtyard especially at night. Didn't like the bar closed even though there were residents still wanting a drink! Also the cooked breakfast wasn't great."

"Helpfully staff and good location"

"Booked a superior room for a visiting business manager Mon-Fri On Weds I was told that his room hadn't been cleaned since he arrived. Shower had to run for upto 10mins before any hot water came through"

"Great value for money. Friendly receptionist comfy bed and nice hot shower! Also the food in the adjoining fast food restaurant was super tasty!"

"Clean hotel with a good location. Friendly staff. Only a couple small complaints. Handle on window was broken so couldn't open it so that led to a hot and unventilated room which wasn't the most pleasant. Also the bed had a mattress topper on it, which both me and my partner had aches and pains due to.. maybe just invest in new mattresses instead of trying to cover the issues. Only minor issues that for what we paid we can't complain really but just minor things would make a big difference!"

"We had a family room and it was very clean and tidy… keep this up…what we didn’t like was no travel pack in room… and wasn’t told about we could use the cups in breakfast area… lovely beds… well recommend .."