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"Loved this place just what I needed a chill spot , food was great was entertained the whole time deff coming back ! "

"The resort was very clean . People were very friendly. Kylie in the reception area is the best ! She was always there to give you a drink. I didn’t think the food at buffet was the best . They had a lot of choices so you could always find something to eat."

"I really enjoyed my birthday celebration. The only let down was the massage prices. This the first trip I didn’t get some type of Spa service. The entertainment crew were so energetic and friendly I have to give shout out to Naomi she had us dancing all night. Outer favorite Bartender was Juanita she made some very creative delicious drinks. Christopher on the Bell hop staff was so welcoming he made coming in joyful and leaving a see you later type thing. We will definitely recommend this place...

"While the staff was very friendly, one thing that was off putting was the specific bracelet/ room key , different color due to us booking through Expedia, that made it feel like we were sticking out , I think a simple contact number would have sufficed. Also again while friendly with in the resort the pushing of the vip package I believe should have been a simple question if we wanted to participate or not. The focus should have been helping us understand what the resort has to offer rather than...

"Great time! "

"The resort was excellent! Great beach, clean rooms and facilities. Food was great and the staff were friendly. The only draw back was getting reservations for some of the restaurants. Otherwise, we had an amazing vacation at Hotel Riu Negril."

"The property was amazing. The spa was beautiful and very relaxing "

"Palace was good"

"First time to Jamaica and we will definitely be back. The Riu made our experience memorable for all the right reasons, the staff was great, they were accommodating and attentive. I loved how there was entertainment every day/night between the resorts you have access to. It made leaving the resort unnecessary, but if you wanted to they had staff there to hold your hand through the process. The only thing I would change is how late house cleaning comes each time. My husband and I ran into our...

"Check-in - 10/10 Staff - 10/10 Room - 7/10 Food - 10/10 Pool - 10/10 Drinks - 10/10 Entertainment- 3/10"

"The staff was fantastic and everything about the property was nearly perfect!"

"The rooms are outdated and really dusty, amazing staff and quality food I must say really wish there was a wider variety especially during breakfast other wise I had a wonderful experience especially at the jerk hut."

"Will be nice sun shade in the beach, because the sun is very hot and has few shade from the trees. The dryer in the room wasn’t working. The employees are amazing."

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"The staff was very good,the breakfast was not good at all the wait staff chevone was very good good A+ house keeping was late every day"

"We enjoyed our stay in genereal.Food was good and the staff were nice overall, but relative to other places we have visited, the services provided and experience can be better overall Daily entertainment was a good touch"

"Everything was amazing and for a great price. The general was a really cool guy."

"The staff are fantastic very friendly and professional. This is our favorite resort and been vacationing there for years. Very beautiful and well maintained and the food is very good."

"We have been to Jamaica at least 10-15 times and have stayed at several AI resorts throughout the island. Cons: This was my least favorite and I’d consider it a 3 star at best. Resort is a ghost town after 9/10pm. Need more nightly activities for the 20-40ish crowd. Piano bar gets old. Need to add foam parties, more genres of music, karaoke on stage and on a weekend. Pros: The staff(Amay, Cori, Moesha & Dean were all fabulous & went above and beyond. The ocean/beach are amazing with fun/free...

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...