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"I didn’t like the fact the rooms didn’t have blow dryers, but everything else is 10/10"

"Terrible, they charged me for a day I didn’t attend. DO NOT RECOMMEND GO TO SOMEWHERE ELSE BECAUSE THEYRE NOT HELPFUL"

"What a wonderful experience!!! Truly a dream staying in the overwater bungalow. We had a private chofer to and from the hotel. The room even came with 24 hr butler service. The hotel was really clean. The staff throughout the property was soo lovely, helpful, and attentive. 5 stars for sure! My husband and I really enjoyed the food at the restaurants even the buffet area. What a trip! We will definitely be going back but staying for longer."

"Staff can be rude and pushy"

"We had an amazing stay and truly enjoyed everything! The food was excellent — we actually enjoyed the buffet even more than the specialty restaurants. The cleanliness was impeccable, and the public restrooms were always clean, which we really appreciated. The amenities were great, and there were always activities going on, including fun options to keep the kids included and entertained. The staff was friendly, kind, and helpful throughout our stay. Also, while tips are included, the staff works...

"Food was basic, canteen standard at best. Blocked shower in suite, room was too dark, couldn't turn air con off, small bin only in bathroom"

"Amazing staff. Very friendly and very helpful."

"This is my second time to Jamaica and I've stayed at RiU every time. We love it so much and can't complain about a thing. The entertainment team is phenomenal! All staff is very helpful as well. We shall return!"

"Location and food were excellent. Beach was clean excellent for swimming or cooling off"

"I dont like that I was lied to by a reception staff member telling us one price for the pull up pool of 170 but when we wanted to get it another member said 500 dollars plus. Why is my review not beeing submitted? Because its bad? This is why I will do on the BBB better business burow."

"One of the best hotel, I've been in Jamaica because of it's many access..Quick access to the airport, plazas, KFC, local cuisine, taxis, grocery store and more..The staff were amazing, helpful, thoughtful and accommodating..my excursion was canceled and they found immediate resolution which worked out better than the initial activity because it was private instead of a group..So romantic for me and my spouse..Overall the vibe, the food, the mood was everything I needed.. I stayed at the Rui...

"That will be my first and last stay. The food was very bland."

"Traveled with my baby son and husband and the grounds the staff the scene was 5 stars would recommend"

"Great resort! I never ate so much in my life. They had plenty of food choices and plenty of fun activities."

"We really liked the seclusion with the tropical beauty. The staff was top notch. The room was one we really wanted be in when we weren't at the beach or at the pool with swim up bar. The balcony was relaxing, especially when it rained. The ocean was crystal clear and I found that I always wanted to be there. We will definitely come back. Great vacation."

"The staff were very friendly and helpful. With the inclusive plan, didn’t have to worry about food or drinks. The overall room appearance could use some upgrades. The view; parking and the sense of quiet were pluses. Even spotted a dolphin."

"Very nice hotel. Location A+"

"Had an awesome time with my family, highly recommend!"

"Had a wonderful stay here aside from a leaking roof one day that management didn't care about and we cleaned up the water ourselves. The bed was uncomfortable after the first few days but generally the room was great. Free continental breakfast in the morning was a bonus and with best in the west across the street and the on-site restaurant we managed dinners. Great beach, security, pools and friendly staff make this place what it is."

"Had a wonderful day the staff was super nice and helpful. The food was good. Great experience will be back."