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"From the moment we arrived it was beautiful..the staff, the food, was just everything we imagined. Our butlers Roy and kadane did an amazing job. We never needed for anything. The property is huge and so much to see and do. Family friendly, clean environment. I highly recommend this property to anyone. We will definitely be back🙏☺️"

"The AC in the room was very cold and when it was turned off, condensation started and water was all over the floor and walls."

"What makes this hotel is the employees Such wonderful people! We will return again Mist Fan would top this hotel above 10!!!!!"

"You really don’t have to leave the resort unless you want to. Everything you need is there. The nightly entertainment was great. The food and drinks were great! The staff were friendly and helpful. No complaints at all."

"$100 was stolen from out of room and I didn’t like that you had to walk up and down the stairs, there’s no elevators. The staff in the kitchen was great. Hotel is not a resort for real. Lack of communication. I would never go there again"

"Nice"

"I ordered and paid for a swim out room, didn't get it until the second day and had to speak to the highest of staff to get it"

"Had an amazing time everything and everyone was perfect."

"The hotel itself is nice but most of the staff there were rude and unprofessional. My son is 6 and is autistic. He was crying during dinner because he was overstimulated, one of the host said “in this country, we have remedies to deal with kids like that.” As if she wanted me to beat my autistic 6 year old into submission. I WILL NEVER AGAIN GO THERE!"

"Breakfast was good and the resort was clean. The staff were also very helpful."

"I expected a wider variety of local dishes!"

"Everything was great!"

"This property was awesome it was really beautiful. The views were amazing my mom loved it. However the meal choices was limited. If you’re from Jamaica or visited a lot the food is not for you. Staff was great and welcoming but they are selling water even if you buy the all inclusive package which is not advertised here on Expedia. Also even though it says all inclusive not every drink is inclusive. So it’s better to just pay for the stay n buy water and meals outside the resort."

"Staff was very very helpful. Activities are easy to access and most are free of charge with your stay. Staff went above and beyond to also make my pregnant GF feel comfortable the entire time."

"This was our first time at this resort. The property has a wonderful feel, set in the Montego Bay area. The location is spacious and the views are both stunning and gorgeous!! The beach is small but the beach access is extremely easy. The amenities are wonderful, and the entertainment is lively and very well-planned. The restaurants offer significant variety and the food is wonderful. But here is the hidden gem - the staff! The staff - customer service staff, restaurant wait staff and...