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"Travelled with our 2 kids, 5 and 4. The best amenity is the kids club. The staff there are very good and connect with the kids well. I cannot say the same for the remaining staff. The security personnel would pass a smile and say hello. Outside of that the other staff seem unhappy to be there. Not welcoming and buffet staff don't even want to speak more than a word, rarely saw a smile. Out of all their restaurants the Italian was the only good one, others were very average. I had to ask for...

"loved the staff they were so nice"

"Cold food"

"The amenities in the room was great. Loved the outdoor shower and the jacuzzi tub. Shernette S. and Jessica S. from the spa registration was excellent. The golf cart driver Ronae L, was very helpful and courteous The problem that I had was the staff were always serious with an unapproachable look. A little smile makes a difference. We also needed some condensed milk or French vanilla creamer. We were told that there was only one can that it was finished. One server that we had was...

"The property was nice. The food was good The staff in the dining hall was helpful. Customer The service needs Work. Took me hours to check in based on discrepancy between them and Expedia. No one could help. ended up coming out of pocket when my reservation on my end showing exactly what I paid for."

"Cleanses: towels were stain pool looked dirty Staff: front desk staff was rude and not helpful at all only nice worker there was the nice gentle men that help you cross the street and the guy who works at the snack bar! The buffet options were very limited and the food had no flavor there was no variation Overall it was an ok stay for the price location was convenient close to airport and on the strip"

"Great food and service !"

"We loved this stay so much. Everyone was so friendly and welcoming! I especially enjoyed the staff!! They absolutely made sure that me and my girls had a blast everyday. We loved all the shows too, especially magic mike ;)"

"People were friendly! Rooms were clean and had AC. Beautiful pool and beaches."

"Tjis tesort"

"Staff at bars and poolside and housekeeping were nice. Front desk staff was very rude and unhelpful with attitude."

"The staff is extremely friendly and helpful. Quick check in and out. They offer great options to do things offsite. The price was right What I didn’t like is that the property is old and needs some fixing up but still a great place to stay"

"The room was clean and spacious. The employees and food was great! The beach was gorgeous as well."

"The property is simple great! The rooms all have balconies and very clean. The beautiful crystal clear warm ocean, white sand, delicious food, wonderful staff that always there to help with anything you need, the natural vibe of the place AND the sunset OMG - I loved it! Small, calm resort - I’ve been to several all-inclusive resorts on the island, I definitely prefer Cocolapalm. Already planning my next trip there."

"We ended up in a sea view vs the garden side bungalow we’d booked. But we very much enjoyed our visit. We had to work and our stay was too short to enjoy all the goodies that came with our inclusive experience (including access to Legends on the 7 mile beach). Wonderful view. Comfy rooms. Great staff. We can’t overstate how serene this property is! Be sure to tip your bartenders. They deserve it! And go sit out by the cliffs and chat. I promise the property sprinkles magic into your...

"We had an enjoyable stay at Iberostar Rose Hall. It was not super busy, so there was no difficulty accessing amenities. Food was good, staff was great, and activities and entertainment were very enjoyable. The activity staff do a fantastic job. Very nice pools and beach, as well. The property itself is a little rough around the edges in spots. Sloppy paint and caulk jobs in the room. Some cracks here and there. Nothing that hampered our stay, but does take away some from the illusion of...

"Very nice"

"We had a great stay. The property is very spacious, so there is plenty of room to relax and enjoy your privacy. The food was delicious, and the service was excellent. The staff were attentive, friendly, and made us feel well taken care of throughout our stay. Overall, it was a wonderful experience, and we would happily visit again."

"Ok"