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"Wonderful staff, location, food—everything! "

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."

"The property was beautiful with an abundance of pools, restaurants, and entertainment. The staff were incredible and very accommodating! Everyone was very helpful and kind to us and our 9 month old baby. There was a small drainage issue in our shower that caused some flooding. The hotel was very prompt in sending someone to address the issue and to change our room. The hotel expedia support staff went above and beyond the next day by offering spa services, which helped us relax further. Really...

"The room was cleaned daily. Staff were very polite. In the restaurant the choice of food was exceptional. The restaurant staff in particular Crystal were very attentive. The front of house staff, for all shifts made us feel valued and welcome. I have stayed at many hotels in Montego and this is one of the best stay I have had. The rooms were slightly dated but clean."

"Nice resort with tons of things to do while your here"

"Great friendly staff very attentive especially around the the poll bar and pool All the food was very good especially the jerk chicken wraps at the pool bar we had them every day Room was clean mini bar fridge was not very cold My wife enjoyed her spa visit"

"Clean space, wonderful people, and beautiful place. "

"Staff was amazing "

"The staff at RIU Palace Jamaica is phenomenal! Everyone from the entertainment crew, servers, cooks, bartenders, cleaners and front desk bend over backwards to make sure you have the best time! The resort is clean. The food and drinks are great! And the entertainment is the best we have ever experienced!"

"Beautiful beach!!! Good food. Very nice staff"

"Karen was amazing in the surf and turf restaurant. Everything was so nicely done and the entire resort was an unforgettable experience. Will be returning!"

"Everything was great at the RIU Hotel Negril. We missed our connecting flight due to lack of flight attendant with Spirit (which I will never fly again with them), so we missed our first night stay. We were able to call the hotel to let them know, and upon arriving the next day they upgraded us to an ocean front room. I did not encounter one unfriendly hotel employee. I can’t wait to go back! "

"Fantastic time"

"The staff and resort are awesome! Everything is so clean, good entertainment, great food. Nothing to complain about!"

"The staff, resort and food was exceptional!! The resort is beautiful and has the best Jamaican food Ive ever had!!"

"Great stay in incredible new room! On third floor and looked out on the ocean directly. Service is great at Samsara and I was always greeted w a smile. Second time staying here and I will definitely return. Thanks to Jennifer and staff for making my stay over the top!"

"No beach view from our room which was next to the main road."

"There were some issues in the beginning of our stay like late checking in because the room wasn’t clean, no Internet, no working phone in our room but after complaining about to management they resolved the issues"

"We loved everything about Sunset at the Palms! It was so beautiful... such a vibe! Stone, dark carved wood, art and gorgeous plants EVERYWHERE. We immediately felt calm and relaxed. The rooms were clean and comfortable. The food and drinks were great. The beach was stunning, and it was so fun hanging at the pool bar. The spa was wonderful as well... great couples massage! I can not say enough about the staff! Everyone, and I mean EVERYONE was so nice, extremely competent and super...

"Staff was great!"