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"Amazing property! Hope to go back soon!"

"I liked the steak house, the golden dragon and the beach. I didn’t like the cockroaches by the oatmeal at the buffet, by the pool and in the hallways. Staff wasn’t friendly. Didn’t like that we weren’t able to have more than one beach towel. the chairs poolside were all dirty, some were stained with bird poop. Probably from the crows that fly around the dining area."

"You had to learn the switches in the room.As far as turning off and turning on things. there should have been a map as to where everything's were. A reminder board about Activities that were happening during the day needed to be available. The lighting could have been better outside at night. It was a nice place. I felt like it took me almost two days to learn the place before I knew where things were. We had to take our luggage to the front at departure even though they told us to call before...

"Overall great experience. For the cost, I’d like to see better toiletries. Also, it would have been nice to know before coming that the hotel has major construction going on. While it didn’t create an awful experience, it was annoying."

"Everything was amazing. The only thing that I would complain about if I had to complain about anything would be the fact that consistently throughout our stay, there was people smoking in their room, which was causing our smoke alarms to go off several times a day and it was very annoying, but that’s not really the hotel’s fault that’s the people that don’t like to listen."

"The pictures does NOT match this “resort” at alllll. I went to this property on 6/1 and was sooo dissatisfied! The property needs renovations and honestly should not be open until then. I stayed for one night and then left to go to another resort. The staff were very friendly and the little food was good but other than that it’s a NO for me. The beach was nice but it’s not apart of the property. Giving the guest a pass to get into the beach is a nice gesture thanks ;)"

"Had a very relaxing weekend with my husband there. The food was flavorful. Staff very friendly and kept checking on us. Paula the associate at the front desk was very pleasant and helpful. I would definitely go back !"

"The resort was very nice and the food was very good. It turned out Not to be the party resort it portrays, but it was a very good time"

"​We had a pleasant stay and would recommend this property. The hotel itself is in condition, and the staff were consistently wonderful and helpful throughout our visit. My only complaints are that the breakfast menu is repetitive and the excursion desks was problematic. Avoid booking tours through the representatives at the hotel—if your plans change, they will refuse a refund and send you on a wild goose chase to resolve it with other companies." We ended up losing about $250.USD. they refused...

"We stayed here last minute with our two year old after a different stay didn’t work out. Since we booked last minute, I was expecting the worst based on some of the reviews. I was pleasantly surprised! The pools and the beach were lovely. The beach is one of the best I’ve been to and my toddler loved being in the water and playing in the sand. Our room was on the 3rd floor in bldg 11 and it did not smell of mildew, did not get noise from the road, and had a small view of the ocean from the...

"The ocean room view was amazing , staff was great , food was amazing , this was me and my daughter first time out the country , and we enjoyed ourselves"

"I have nothing but great things to say about the resort, the staff, and my experience. I will definitely be back and huge shoutout to Simone, the GM, for providing me some great insights about the operations and the resilience of her staff. Thank you for a great birthday trip and we will definitely return!"

"Amazing"

"Excellent property! Great food and amenities. Always something to do . No need to go off resort for fun … it’s all there !"

"Been back twice and would book again and again"

"Excellent for what it is"

"5th year staying at CocoLaPalm and still loving the property! The property is very well maintained, the staff from the front desk, to the beach are all very friendly. Looking forward to future stays at my second home away from home!❤️🇯🇲😎"

"The rooms were very nice and the staff were very friendly and helpful. We went in May and every time it rained the lobby’s were flooded. One day the air conditioning was off in the restaurants and it was super hot. Overall, we still enjoyed ourselves. The dolphin swimming is a must do. We mostly chilled at the ocean and beach. I would recommend this resort."

"I had a bad experience with my bathroom"

"Enjoyed our stay, very peaceful and relaxing time. Will definitely be returning."