"Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out.
Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers...
"Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out.
Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers...
Ginny