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"Fantastic made us feel very welcome"

"Very friendly staff and were helpful with questions"

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"Good area"

"We loved our stay at the Christchurch Harbour Hotel! The location on the water was beautiful, the staff (especially Phillip) was so welcoming and helpful, and the food was delicious. A charming place to spend our last couple of days in England. Thank you!"

"Wonderful staff"

"Everything was above and beyond. Fantastic service!"

"Convenient Location for Cruise Terminal"

"The hotel was lovely, excellent position, our room was at the front brilliant for watching ponies and cows wandering outside. We ate in the bar the staff and food were lovely"

"NO RESPONSE"

"We had a two night stay for my husbands 50th birthday and had a great time. The staff were all extremely polite and friendly. The hotel was very clean and beautifully presented. Excellent breakfast and fantastic location with plenty of parking. We will definitely be going back."

"Overpriced hotel with terrible soft, spongy mattresses"

"Very disappointing stay at Langstone Quay Hotel. The room was poorly maintained and several basic amenities were missing despite booking for three guests. Only two mugs and two hot chocolates were provided, and only five pillows instead of six. Reception promised to send another pillow but nothing ever arrived. The windows in the room were locked shut, making the room extremely uncomfortable. We contacted reception multiple times and were repeatedly told someone would deal with it, but no...

"Picked this hotel as a stop off for the ferry to jersey. Had everything we needed. Breakfast really good. Had to pay for parking which we didn’t really appreciate."

"Outstanding! An exceptional hotel, wonderful facilities, great food and most importantly incredible staff. Nothing was too much trouble to get and provide to us. Beautiful grounds well maintained and very peaceful and relaxing. Will definitely stay again."

"This is a very lovely hotel, set in beautiful surroundings. We were ecstatic that the room was ready several hours before the standard check-in and we were allowed to go straight to it. The room was large, very clean and the views were soothing. The surrounding areas were walkable with several convenient shops and restaurants nearby. the only drawback: the room service food was bland and expensive"

"Really poor stay. Countless issues that shouldn’t happening in a 4 star hotel. - breakfast poor, bad hygiene, had to ask for tables to be cleaned (as did many other guests) Ham & cheese served with same spoon (food standards issues) - room had to repeatedly ask to be cleaned, 2nd time just dropped towels didn’t service anything or take old towels. - spa - changing rooms gross, flies in all showers, steam room not working. These are just the highlights. Wouldn’t recommend, def not worth the...

"I think it should be made clear from the time of booking that it self check in and that there are no lifts in the building"

"Booked a superior room but they put us in a room beside a family of 5 with 3 noisy children. We had to move and ended up in a vacant room that shouldn’t really be in service."