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"Friendly and helpful members of staff. The hotel very well located with a beautiful park close by. The only issue is that the hotel doesn’t have parking."

"Great location, easy walk to High Street and various restaurants. 5 minute cab to cruise terminal. Great bar with good food."

"Hotel staff and concierge were great. Breakfast was excellent for a buffet. The restaurant and pub seemed to have staffing problems and were not attentive. The facility is showing it's age, however. Still, it was convenient to the mall for shopping. A little to far to walk to the Horizon cruise terminal with any luggage, but the concierge hooked us up with a taxi."

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"Very comfortable bed. Had reasonable package you could purchase, which included drinks, dinner and breakfast the next morning. Five minutes from train station and Port."

"We loved our stay at the Christchurch Harbour Hotel! The location on the water was beautiful, the staff (especially Phillip) was so welcoming and helpful, and the food was delicious. A charming place to spend our last couple of days in England. Thank you!"

"I thought our stay was nice however our bathroom since did not drain at all. So washing our hands and brushing our teeth was difficult. I didn't want the sink to overflow."

"Beautiful hotel and grounds, Staff couldn’t be better Will definitely stay again"

"Nice property at a nice location."

"Lovely stay overall. The room was clean, comfortable and well maintained throughout our visit. The back lawn/outdoor area was absolutely lovely and very relaxing, with a great atmosphere. Staff were attentive, friendly and helpful despite it being an extremely busy bank holiday weekend. The food was really good throughout our stay and the bar area was a great place to unwind in the evening. Would certainly return."

"You get what you pay for... or so I thought, until I was talking to fellow travellers. They were raging about the cost of this budget hotel. I thought it was reasonably priced. It is basic, no frills, no vending machine, nowhere to put your clothes except a peg on the wall or a bench. That said, the bed was comfortable and there was a fan in the room. This was really useful given the air con didn't appear to be controllable. I reduced the setting to cool down from 30 degree weather outside and...

"Overpriced hotel with terrible soft, spongy mattresses"

"Everything was great however is time to have a proper air conditioning system. Is too hot for a fan."

"We found the hotel very relaxing with pleasant surroundings and friendly helpful staff. We shall definitely stay again when in the area."

"Overall great staff and great venue."

"Q"

"Great hotel, convenient location, good value, comfortable beds"

"Lovely warm helpful welcome. Room spacious, clean with everything you would normally expect. Bed comfortable. Lots of parking. Small but pleasant swimming pool. The ladies toilet behind reception has stunning lily of valley tiles and nice floor tiles - I really hope they dont update these and instead turn this area into an art deco showcase! Some areas of the hotel look like they need a refresh, but they arent bad. The only negative for me was that cooked breakfast items were all...

"I think it should be made clear from the time of booking that it self check in and that there are no lifts in the building"

"Don't let the pictures fool you. The swimming pool looks like a big bath tub. The room I had was on the second floor. The carpet in the hallway needs repacling. What really turns me off is the location of the extra toilet rool. It's located at the foot near the toilet bowl. It looks dirty. I have to ask for fresh rolls instead. Anyways, it's not worth the price. But after all, we are in the UK where everything is expensive."