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"The breakfast was delicious and plentiful. The breakfast staff were friendly and efficient so there was always food available. The room was clean but the bathroom can use an update as the plumbing was making noises. Overall we did like the hotel and would stay again."

"Great location"

"Very relaxed atmosphere!"

"Very clean room - managed to check in 2 hours early. Wonderful view of marina. Very helpful staff."

"Stayed in this hotel as it was £10-£20 cheaper than others in the area and I was only staying on a brief stop over. My advice if you're thinking about it too - DON'T. Splash that extra tenner and have a nicer night. Low Entrance/exterior - Looks smart but you soon meet the broken rotating entrance door-an indication of what is to come. Reception - Friendly and quick but my room was on the first floor. Lifts not working. I lugged a heavy suitcase to my room at 11pm after a long drive. I'm 44,...

"Great location, friendly and helpful staff - room was a good size."

"Stayed there for 1 night with family of 4. the check in was excellent experience. but check out was horrible. i guess the lady in the front office did not have a good day she was extremely rude for asking a bottle of water on a hot day. "usually we do not give water "... really ??... apart from that the property is good. could improve on attitude of staff."

"Lovely hotel good breakfast loved the two pools"

"Poor checkin experience. Facilities and rooms need modernising. Bed tiny and uncomfortable."

"We only stayed one night here before heading for our cruise, but location was great and room had everything we needed and very comfortable. The only thing to me tion is thr parking. After booking, we received an email to confirm a parking space had been reserved for us. However when we arrived, we were charge £13 for it, which was not communicated. Also parking is at the rear of the hotel and can be difficult to manoeuvre as quite tight on space."

"The hotel staff at the reception were very helpful and so welcoming. However there was one member of staff in the laundry room who came across like she couldn’t be bothered helping when I asked her for a clean towel for the swimming pool area because the one she pointed me towards smelt really damp so I wanted a clean one and she just ignored me so I helped myself. The hotel- the cleanliness was not great. The room was quite outdated and the bed sheets had this damp smell. My daughters had a...

"The staff and rooms are very good. The location is great for cruises and the train station. The rooms need AC. Even though it was not that hot in Southampton, it was very humid. The room just felt muggy. The fan and very small window opening was not enough to air the room out."

"The hotel is well led by Marco!"

"Great old world feel"

"Good location for cruisers, Shopping and restaurants within walking distance. Breakfast good. Room clean and beds comfortable. Very basic. An ice machine or fridge would have made the stay a little better."

"Stayed here 3rd-5th September. Firstly, Saika on reception was very professional, helpful and friendly. The room was very good with a fantastic view of the cricket - pillows like marshmallows - too soft! Unfortunately, there were a few disappointments - went to the bar for a few cocktails! Had to search for a server and when I found one she looked totally aggravated. Requested a black russian and one other - she was constantly on her phone seemingly arguing! Took her ages to make cocktails -...