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"The personnel is what makes this hotel so. They were all so very helpful and friendly. There is also a beautiful park across the street. Breakfast buffet was very good."

"The room was dusty and the cupboard area is very dated and in poor condition. The bathroom was very poor - useless shower with no power to the spray, dirty grout on tiles. Generally poor maintenance and cou la d do with a complete refurbishment. "

"It is a very funky hotel in the heart of things. Staff were wonderful and accommodating. Rooms are small but they offer great common areas to hang out. "

"we really enjoyed this hotel. They had an a spa that was included that had a steam room, sauna hot tub and a pool. We missed the Michelin star restaurant but the other restaurant on the sixth floor was also very good. Very spacious rooms with good views of the harbor we would go back to this hotel in a heartbeat."

"Breakfast was very good"

"We loved our stay at the Christchurch Harbour Hotel! The location on the water was beautiful, the staff (especially Phillip) was so welcoming and helpful, and the food was delicious. A charming place to spend our last couple of days in England. Thank you!"

"Great location for catching cruise departures at City Centre and Horizon terminals. Sue at check-in was very professional and courteous. Only issue was trying to figure out how the heating in the room is designed…but, it was easily sorted with a call. "

"Great hotel with helpful staff and ideal location. "

"Scaffolding outside, very basic, guess that’s what you get for the price."

"Beutiful quiet place to relax staff are amazing would definately stay again cant wait till next stay"

"Overpriced hotel with terrible soft, spongy mattresses"

"Picked this hotel as a stop off for the ferry to jersey. Had everything we needed. Breakfast really good. Had to pay for parking which we didn’t really appreciate."

"Outstanding! An exceptional hotel, wonderful facilities, great food and most importantly incredible staff. Nothing was too much trouble to get and provide to us. Beautiful grounds well maintained and very peaceful and relaxing. Will definitely stay again."

"We had a two night stay for my husbands 50th birthday and had a great time. The staff were all extremely polite and friendly. The hotel was very clean and beautifully presented. Excellent breakfast and fantastic location with plenty of parking. We will definitely be going back."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"I would describe the stay as travelodge level rooms- fairly basic. Probably a 2-3 star stat. Standard of cleanliness isn’t great- the room had a faint smell of damp or urines. The mugs in the room were also dirty The facilities were surprisingly impressive- a good sized pool and proper gym. We stayed here and spent the first day in Portsmouth and the second day in Chichester. It’s a good and accessible location."

"Very enjoyable stay "

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer...

"Loved this hotel. Loved the decor, staff, location and breakfast. What I didn't love was that the pictures posted on Expedia showed a much bigger room than I got including space for a couch. We could barely squeeze by the bed whereas the two other couples we were travelling with did have rooms as advertised."