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"The staff was very friendly and helpful ….breakfast was excellent"

"Very clean and comfortable. Lovely hotel."

"Basic hotel in a great location for parking & visiting Southampton. The staff were really friendly & helpful."

"Great friendly professional staff. In a great location with bars and restaurants just outside. Ate in the 6th floor restaurant which had great views and quality food. Mention to Stefan concierge who helped with our questions."

"Exceptional. Totally recommend to family and friends."

"Very clean hotel and property Location excellent."

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Very good location just off Hayling Island causeway, good buffet breakfast! Room was very clean and staff helpful."

"Lovely room for a relaxing stay in the New Forest. The food (dinner and breakfast) was standard hotel food—not bad but not great. The dinner was presented in a gourmet style but of average quality."

"It has been awhile since I have stayed at an Accor hotel. I did not understand that there is an Ibis and an Ibis budget, I thought they were one in the same. I won't make that mistake again. No air conditioning in a heat wave, but a small inadequate desk fan. One type soap to cover hair, face and hands. Nicely painted room but flooring was strange, half nice and half very aged and cuts in wall above the toilet. Shower was nearly non-existent, it was so tiny and a part of the room, an alcove in...

"Great staff and breakfast, just evelater only one not enough"

"This hotel was absolutely delightful, comfortable & full of character. The grounds were lovely and the staff were very friendly, polite and exceedingly welcoming and helpful. Breakfast was way beyond our expectation of a buffet breakfast. There was a huge range of food available from a full English through to fruit, cereal & yoghurt. It was all delicious. We wouldn’t hesitate to recommend it to anyone, or to stay there again. We relaxed the minute we came through the door. ...

"Professional and friendly staff. We were able to check in early morning. Nice since we had just completed a long flight from the U.S. We could not get hotel points because we had booked through Expedia"

"Loved everything about this property. The staff was lovely"

"Overall great staff and great venue."

"Lovely room and very spacious Next to the cricket ground a bit quirky Only issue was the phone to reception didn’t work- could be a problem in an emergency"

"Lovely hotel"

"Unfortunately the hotel pumps in am air freshener that is overwhelming. There was no air-conditioning so even with a fan the room was very hot. The room had a frosted sky light over the bed do it was very bright early morning. There were only 4 channels on the TV and you had to pay £5 to use the pool. The hotel is quite dated"

"Room was clean. A lot of stairs to climb. No remote in room for tv. Nice neighborhood"

"Never stay here in the summer! A lovely hotel with a great spa but sadly the staff were not interested. Our room (6) was boiling hot, far hotter than 2 other hotel rooms we have slept in over this May 26 heatwave. When we raised this at check in and explained that we would not be able to sleep in the room we were given a spare fan that simply moved the hot are around. The whole upper corridor of the hotel is oppressive and our room was swealtering all night. No one checked on us or offered to...