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"The staff were pleasant and the pool area was OK. Location of the hotel was good. However on the second floor the decor was in need of a lot of improvement. The carpet was threadbare in places; the corridor and our room 223 had paint flaking off in places; the curtains were in need of replacement and were tattily drawn which looked a mess. The bathroom only had one narrow shelf above the toilet which meant there was nowhere to put your toiletries. Finally thought paying £10 per night for car...

"no comment"

"Lovely room though no fan or air con, bathroom window did open. Great breakfast…. help yourself to tea/coffee. Relaxed atmosphere."

"The first room was up 4 flights of stairs which was difficult having COPD the central heating was permanently on and couldn't turn it off, it made a racket all night stopped us sleeping, they eventually moved us to a bungalow which was much better but the hot water was boiling hot and could be very dangerous for children . There was NO restaurant or bar which was advertised . it was self catering but no shop to buy food and the internet on for 4 days Not impressed and would not recommend"

"Nestled right in the middle of Snowdonia National Park, this place offers stunning views and short drives to magnificent hikes."

"The location was great with a lovely sea view. All the staff were pleasant especially Josh who helped with bags . My only complaint is the standard of the room. It's very dated and needs TLC . Plaster falling off some of the walls. No bedside tables. Old shower curtain. Also breakfast was extra. We spoke with other people who was staying at another hotel cheaper rate with breakfast included. I wouldn't book again."

"Absolutely lovey. The food was delicious and I really enjoyed the live music."

"Lovely hotel, exceptional staff, very clean, comfortable beds, very good breakfast selection, nothing too much trouble. Special thanks to Shiva and Sushmita at breakfast and Kim and Alex on reception"

"Beautiful hotel with an incredible tiered outdoor terrace facing the lake. A great place to watch the sunset, have a pint, and listen to the sounds of the steam engines hard at work."

"Very clean & sizeable rooms.Could not ask for more. Stayed here many times & would not hesitate to recommend."

"Nice location, great staff, nice rooms"

"The caravan was spotless clean and well equipped, good position for great walks on beach. All staff very pleasant. Would only say it would have been very helpful if Expedia would have informed of the linen and towel situation which would have saved me phoning the Park. "

"Perfect stay very clean and very helpful staff"

"I really enjoyed my one night stay at Y Pengwern. The bar was friendly when we checked in, and when I was shown my room was amazed at how big it was. I was backpacking and there was plenty of room to reorganise my kit, and the bed was large and very comfortable. After a long day's walk we were looking forward to food, and were very happy with the big hearty meals we had in the restaurant. Breakfast was continental (although you could pay to have a cooked breakfast) but the continental on...

"Staff very helpful and professional . breakfast superb . Extra staff needed at bar at peak times . Room could been cleaned more thoroughly eg shades on bedside tables very dusty and fan was quite dusty too . Overall though we had a lovely stay . Will be recommending to friends snd family ."

"Great service from staff and great food"

"Lovely and quiet."

"Michelle was excellent and made our trip to Wales feel cosy, it felt like staying at a home more than a hotel. The building was lovely and clean, highly recommend, nothing was too much of an ask and I would definitely recommend to friends and family. "

"Beautiful place overlooking the bay. Welcoming staff, lovely food. Perfect for chilling out on the veranda with a glass of something cold watching the sun go down. Breakfast was delicious too"