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"We had a few days here whilst we explored Guernsey. Ours was an upper garden room so we were at the top of the site with a bit of a slope down to the main hotel for breakfast. This wasn't a problem as we did get a message beforehand to warn us and give us the opportunity to change our booking if needed. The other downside to our room was that it faced onto the main road that runs past the hotel. Traffic noise was quite noticeable during the day but thankfully reasonably quiet at night. ...

"We're happy all the service, the food is great, happy to come again 😀. "

"Absolutely amazing from start to finish. The hotel was beautiful and our room was lovely. Every member of staff were super friendly and attentive. We would definitely stay here again for Guernsey. The only downside was lack of car parking. Sic spaces which are first come first serve basis but we luckily didn't have any trouble."

"Attractive hotel and garden. Excellent breakfast choice and efficient and friendly breakfast staff. I enjoyed the pool in the spa area and my husband loved the private hot tub on our patio. Our maid/housekeeping attendant was called Navjot, special mention for her efficient and excellent service, she made our stay very comfortable. Nice touch with arrangement of towels etc. Only unfortunate aspect is noise from private events on Fri and Sat in one or two of the ground floor rooms, the music did...

"The staff were friendly and helpful, eager to assist with a few small requests I had. I found it be peaceful, I was at the rear of the property, and particularly liked the second door into the room, which I'm shielded me from any hallway activity. Pool was lovely, and breakfast excellent. Friday, live music :-)"

"Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is...

"A"

"The A-Team that make this hotel great were excellent. There’s some building work happening which meant the sauna wasn’t accessible but it’s a small point to an otherwise great stay"

"The staff was exceptionally professional, helpful, and kind. Very nice facility with a lovely garden in the back and very comfortable common rooms. Excellent breakfast with lots of variety. We ate several evening meals here and they were as good as any restaurant in the area. The Chef works very hard to optimize flavor and presentation. The location is almost adjacent to Victor Hugo‘s house. It was a warm day during our first evening and the hotel was able to supply us with a fan. If...

"Nice breakfast"

"Excellent room - very friendly staff - restaurant was good both for breakfast and dinner. Would definitely stay there again on next visit to Guernsey."

"Staff friendly especially Richard who was really attentive Great location of, beautiful sunsets Wonderful balcony room"

"Brilliant stay, very helpful staff and a great room"

"Wonderful sea view"

"A one night stay prior to flight - excellent airport location. Sizeable heated o/d pool with adult only sessions. Good sized room with large bathroom including large walk in shower. An early start necessitated a continental room breakfast - a sizeable feast, better than many in house breakfasts!"

"Comfortable and well-located historical hotel. Very friendly staff who accommodated me with a takeaway breakfast on the second day. Quiet and clean."

"Rooms are recently refurbished, very clean, accessible and the hotel staff are great. The location is superb, close to the Town and views spectacular."

"Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the...

"Lovely bright room with separate table and chairs so we could eat in sometimes. Staff were friendly and helpful. Breakfast was excellent - freshly cooked. Location of hotel was perfect."