Resorts & Hotels with Spas in Guatemala from SAR 287

"Nice and plentiful breakfast. Airport shuttle was a good perk. It only runs once an hour unfortunately "

"The staff's attention is always excellent; they are very attentive to our needs. This Lenten and Holy Week season is unique because of the hotel's activities."

"The food was basic, not many options to choose. "

"Great location Clean rooms. Good breakfast Friendly staff. "

"It was an amazing experience ."

"Room was okay, the place is beautiful; Antigua is magical and the hotel is nice and beautiful everywhere you go. The issue is service needs work. I was asked to leave my ID for a lent umbrella, leaving me with no ID in case police stops me, I’m paying well over two hundred per night and they don’t trust me with my umbrella? Could ask me to leave my room key so I don’t forget the umbrella or even make me sign a “loose it and pay for it ticket” ; but requiring me leave my ID was a discomfort. I think the staff is polite, but need some service training, I asked for tips on restaurants, favorite ruins within the city to visit, areas to walk to; all with multiple staff members and answers were always lukewarm “it’s all good” “anywhere is fine. "

"Great place highly recommend "

"The breakfast buffet was great, and the staff was attentive and friendly. However, our flight was very early, and when we turned on the water at 2 am, there wasn’t any. We were told they were doing maintenance, but it should have been communicated so we could have planned accordingly. Good thing we had two rooms booked. Not sure what was really happening with the water situation. "

"Breakfast was goo"