Hotels with a Pool in Guatemala Department from SAR 344

Excelente servicio y atención

Great staff throughout. One of the best Ive ever had!

Our stay was short, but the hotel was conveniently located to both the city and the airport

We stayed at Casa Serena as a family while looking for a house to rent. Our family has traveled all over the world and having a 3 year old son. There is not another hotel that is even close in terms of being a safe/fun place for kids. Apart from that we have a 94 pound golden retriever. I tried close to 100 hotels none of them would accept a dog over 20 lbs..even resorted to trying pet hotels which would have separated her from her for a week or so breaking all of our hearts. They too would not...

El lugar es perfecto para una estancia en antigua Guatemala. Me quede en el 2do nivel con vista directa al volvan de agua y al Volcan de fuego. Me encanto

Beautiful

Very friendly staff.

Probably the best Hotel in Guatemala !

Very nice property, staff super professional, excellent location, excellent breakfast. Thank you so much everybody, thank you so much the lady Azul who works in the ice cream shop, very nice professional

The staff is wonderful. Excellent service and very clean and comfortable rooms. My only complaint would be the beds seem very hard but that would be a personal preference to have a more comfortable bed.

Employees were extremely helpful.

This was one of the best hotels I have every stayed in. It is absolutely beautiful and super clean. It's very small so each room has a fantastic view. The city outside the hotel isn't great but the front desk can arrange transfers for you to go to different places. They also have great activities in Guatemala that they plan. If you don't arrive for breakfast, they will call you to deliver it to your room so you don't go without. They were the most friendly staff ever and they spoke English. I...

This property was insanely perfect! It was super safe, super clean, lush, everyone was sweet

Unbelievably incredible hotel! This place is a PALACE! The pictures shown online do not do it justice. I created an entire photo album just of photos I took in the hotel! The grounds are exquisite, the halls are filled with incredible artwork and statues. The pool is wonderful. The suite we were provided with was fit for a king! The restaurant and the bar are sensational. I only wish we could have stayed longer! I did not want to leave! This hotel provided 10 times the luxury, security, beauty,...

First time staying here. It was recommended by a friend. The staff was great. So attentive. I will definitely be staying here again next year. Look forward to the improvements that were happening throughout the hotel. Can't wait to see the new look!

Exceptional service and comfort. Leo, the fromt desk attendant is very helpful and will go out of his way for guests.

Clean

Best place ever I loved me and my girlfriend cried remembering we had to leave. Gonna miss this place so much. Lovely staff and lovely cozy rooms. Will be back soon and will only be booking with this hotel don’t miss out on this experience !