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"The staff were amazing especially the check in staff. Sad to say this was the only 5 star thing about the hotel. The hotel lobby is clean and modern, but once you get to the rooms its like getting taken back in time. Rooms are very dated, and just not up to the usual shangri la standard. Fixings were loose, screws protruding from door chain. The price was cheap, but with the shangri la name you still expect decent rooms. I wouldn't stay at this hotel again, but will still stay in shangri...

"ゴージャスでよかったです"

"لايوجد شي قريب من الفندق ومستوى الفندق غير لائق بخمسة نجوم"

"Greatly appreciate to the manager Ye, Miss Deng and Miss Su for their continued support and the tour to the history of the hotel, it was a wonderful trip in deed."

"Hotel was clean; breakfast was great. staff were nice and helpful. only thing was that it was too far frommy activities"

"Top of the tops! Brilliant!"

"Mona and Ashley are very helpful. I double booked the rooms by accident. They’re very patient and helpful. All staffs are super friendly and efficient! Thank you very much. Love the amenities: Gym, Sunna, steam-room, indoor & outdoor swimming pool. Location: it’s closed to the Sky tower and mall. Definitely gonna come back again!"

"同じホテルの香港には何度も宿泊しましたが、広州は初めてでした。空港までもタクシーで50分弱（56元でした）で行けました。繁華街にも車で15分程度で行けて良かったです。外に出なくてもホテル内で完結するくらい飲食店なども揃っていてリーズナブルでした。"

"Friendly and efficient staff. Property is well managed and maintained."

"★メリット ①コスパが良い コタイエリアで15000円以下で泊まれるＨとしては全体的に優秀 ②バスタブ付き ③フードコートで割引あり 併設のフードストリートの店舗で利用できる ★デメリット ①アクセスがイマイチ シャトルバスはギャラクシーHを利用、ベネチアンまでは 　　　　　　　　　 　徒歩で１５分程度かかる"

"Clean room, nice staff, good Breakfast"

"Clean room and great staff also their breakfast buffet is amazing - definitely recommend this place for everyone."

"Amazing service from the employees. Hotel is very clean, room service was great. Comfy beds and nice view. Hotel is connected to metro station and a mall!! Simply amazing!"

"今次住宿係我第一次俾不滿意的評語，我用5星級酒店的價錢，竟然入住一個只係5級地段的三至四星服務及設施的洒店。 1）入住前已經安排一個比較寧靜及私隱房間的位置。得到的是相反. 2）房間隔音非常之差，基本上隔籬房傾偈完全清楚聽得到。 3）房間電動窗簾竟然一按就壞，雖然只係沙簾。 4）房間大毛巾只係安排2套。 5）洒店員工服務水平真係好一般，只能達4星級。特別早餐時段，冇熱情招呼，離開又冇反應。 在國內¥2000元以上的洒店應該是非一般服務態度及體驗，但係在廣州文華東方酒店，絕對不能感受到。"