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"Service is not great"

"We had an amazing time at the hotel and the staff was very friendly and professional"

"Great location, great staff, great fun!"

"Fantastic place to stay. We were so close to all the excursions we wanted to do. And the beach is literally right there! Pools were clean and fun! Would 100% go back!"

"Pretty good experience, power was off and we weren’t notified for half a day, some things were a little outdated like broken tiles and other things however, most beautiful scenery and access to the beach was great ! Staff was decent"

"The property is beautiful and the staff very helpful and accomodating. There is a good variety of onsite restaurants and bars. The Pool is magnificent. We will definitely stay at this resort again."

"Overall, we had a really fun stay! I wouldn’t say it was the best resort I’ve stayed at, but the views were absolutely incredible and the staff were honestly amazing. Everyone was so friendly and helpful, and even the other guests were SO nice and welcoming. We met some really cool people, which made the whole experience even better. One of my favourite parts was seeing monkeys right on the beach 🐒🌴 such a cool experience! There was so much nature around the resort, and I loved the fun...

"Had an amazing time at this resort! It’s beautiful and offers a lot of fun events to enjoy with teenagers. The beach is clean, accessible, and safe where everyone can enjoy water sports and massages!"

"Overall, we had a really nice stay at the hotel. The property was beautiful, our room was comfortable, and for the most part, everything was great. The biggest issue we experienced was with the staff during meal times. Unfortunately, several interactions felt rude and unwelcoming, which took away from an otherwise enjoyable experience. Hospitality really makes a difference, especially when you’re staying somewhere for a vacation. We also had a significant issue with the outdoor pool area....

"Great overall location and property"

"I loved my room; the view was amazing! I already miss it; this place was truly magical. I can't wait to go back."