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"Staff were very helpful, respectful and welcoming. Doney from customer service was very welcoming and accommodating. They staff made us feel like we were family. Rooms and hotel very clean. Overall I had an amazing time and will return in the future."

"Don’t stay here pictures are not what it is. Rooms was filthy, still had stickers on the wall from the previous person who was in the room, tub was dirty with a dirt ring blue stain on the bed sheets. This place almost ruined our vacation; thanks to villas sol way better place rooms was clean and better view and cheaper. Whatever you do don’t stay here. And we have pictures and videos to prove this place sucks"

"Food and staff were amazing. Only issue we had was with our water heater and maintenance guy not being helpful, they use gas water heaters and the duct for gasses was just a regular dryer duct that was deteriorating and had holes in it letting gasses into the room. I tried to have them fix it a couple of times explaining the dangers with no help. I just turned off the heater during the stay. If we hadn't this experience I would rate the hotel 20/10 but them not being helpful with this...

"JW Marriott is an excellent resort. Beautiful property,extremely helpful staff. Excellent restaurants and a large gym. Beach is beautiful. Golf course conditions were poor."

"It was very good"

"Muy cómodo y bonito"

"Aire acondicionado no muy bueno"

"Exactly what we expected and more. I highly recommend this resort and hope to return."

"Wonderful service and property"

"Peaceful"

"Es la segunda vez que veniamos al lugar, nos encantó mucho. Lo único que esta vez no fue lo mejor, es que el aire acondicionado de la habitación parecía no funcionar bien y fue muy dificil dormir con tanto calor que hizo. Igualmente volvería al lugar porque es muy tranquilo."